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What's New in the PeopleSoft Online Help

Beginning with PeopleSoft 9.2 and PeopleTools 8.53, the PeopleSoft Online Help has been updated with many enhancements to the user interface, navigation, and accessibility. With PeopleTools 8.54, the help includes additional enhancements to make it easier to read on mobile devices, such as smartphones and tablets, and to improve the usability when accessing the help with assistive technology.

Mobile Devices

The PeopleSoft Online Help website uses responsive web design techniques to alter the layout for any sized screen, from desktop monitors to smartphones. For example, on smartphones, regions of the page automatically change position to reduce the need to pan and zoom to read a page.

Navigation on Pages

On navigation pages, the table of contents appears in a tree view that you can collapse to see a high-level overview of the topics or expand to see the full list of contents.

On help pages, you can collapse all sections so that you can quickly scan the headings for the information that you need. Then expand the section that you want to read, or select Expand All Sections so that you can use the browser’s Find feature to locate specific content.

Ways to Access the Help

The enhanced online help provides multiple ways to navigate to help topics. To find the help that you need, you can:

  • Click the Help link on an application page.

  • Click a link in a BPM.

  • Select a topic in a product table of contents.

  • Click a related link on a help page.

  • Perform a keyword search.

See Navigating the PeopleSoft Online Help for more information.

BPMs

The integrated BPMs are available in the PeopleSoft Online Help for most product families. The BPMs appear in diagram format, as well as text-only format. The BPMs in both formats contain links that you can click to navigate to the help topics for the application pages or components that you use to complete the business processes.

See Using BPM Diagram Pages and Using Text-Only BPM Pages.

Accessibility

Accessibility improvements include:

  • Improved tree view navigation with assistive technology.

  • Improved color contrast of some elements in the user interface.

  • Improved alt attributes for images.

  • Added summary attributes for tables.

  • Enhanced text descriptions of images.

  • Improved navigation options and functionality for keyboard users.

  • Added functionality to save the keyboard focus so that when you return to a page, you can start reading from the location of your most recent keyboard focus.

  • Add WAI-ARIA landmark roles and HTML5 elements to page regions.

See Understanding PeopleSoft Online Help Accessibility for more information.

PeopleBooks

Along with the PeopleSoft Online Help, you can continue to access downloadable PDF versions of the help content in the traditional PeopleBook format. The content in the PeopleBook PDFs is the same as the content in the PeopleSoft Online Help, but it may be organized differently and it does not include interactive navigation features, such as linking from the BPMs to the help topics.

Translations and Embedded Help

PeopleSoft 9.2 software applications will include translated embedded help. With the 9.2 release, PeopleSoft will align with the other Oracle applications by focusing our translation efforts on embedded help. We are not planning to translate our traditional online help and PeopleBooks documentation. Instead we will be offering very direct translated help at crucial spots within our application through our embedded help widgets. Additionally, we will have a one-to-one mapping of application and help translations, meaning that the software and embedded help translation footprint will be identical—something we were never able to accomplish in the past.