Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• What's New in this Guide
• Common Oracle AIA Pre-Built Integration Guides
• Documentation Accessibility
• Master Notes
• Additional Resources

1 Understanding Functional Interoperability

• 1.1 Overview
• 1.2 Deployment Dependencies
• 1.3 Functional Interoperability Matrix

2 Design to Release: Agile - EBS with Order to Cash

• 2.1 Product Sync Flows in Design to Release
• 2.2 Product Sync Flows in Order to Cash
• 2.3 Best Practices for Flows
• 2.4 Routing Rules Configuration
• 2.5 Post-Deployment Steps

3 Design to Release: Agile - EBS with Product MDM

• 3.1 Product Sync Flows in Design to Release
• 3.2 Product Sync Flows in Product MDM
• 3.3 Best Practices for Flows
• 3.4 Configuration Steps

4 Customer MDM with Order to Cash

• 4.1 Customer Creates or Updates in Siebel CRM
• 4.2 Customer Creates or Updates in Oracle EBS
• 4.3 Merge Process
• 4.4 Best Practices for Flows
• 4.5 Interoperability Routing Rules Deployment
• 4.6 Interoperability Routing Rules Undeployment

5 Product MDM with Order to Cash

• 5.1 Product Flows in Product MDM
• 5.2 Product Flows in Order to Cash
• 5.3 Best Practices for Flows
• 5.4 Configuration Steps
  • 5.4.1 Routing Rules Configuration
    • 5.4.1.1 For ItemEBSV2
  • 5.4.2 AIA Configuration Properties

6 Customer MDM with Communications Order to Cash

• 6.1 Customer Flows in Customer MDM
• 6.2 Customer Flows in Comms Order to Cash
• 6.3 Best Practices for Flows
• 6.4 Merge Process in Customer MDM
• 6.5 Merge Process in Comms Order to Cash
• 6.6 Best Practices for Using the Merge
  • 6.6.1 To Disable the Publish Process
• 6.7 Routing Rules Configuration

7 Customer MDM with Communications Agent Assisted Billing Care

• 7.1 Customer Flows in Customer MDM
• 7.2 Customer Flows in Comms Agent Assisted Billing Care
• 7.3 Best Practices for Flows
• 7.4 Merge Process in Customer MDM
• 7.5 Merge Process with Comms Agent Assisted Billing Care
• 7.6 Best Practices for Using the Merge
  • 7.6.1 To Disable the Publish Process
• 7.7 Routing Rules Configuration

8 Product MDM with Communications Order to Cash

• 8.1 Product Flows in Product MDM
• 8.2 Product Flows in Comms Order to Cash
• 8.3 To Create Metadata in Oracle Product Hub
• 8.4 To Create Bundles and Promotions in Oracle Product Hub
• 8.5 Best Practices for Flows
• 8.6 Configuration Steps
  • 8.6.1 To Create Products and Discounts in Oracle Product Hub
  • 8.6.2 Routing Rules Configuration
    • 8.6.2.1 For CommunicationPriceListResponseEBSV2
    • 8.6.2.2 For CommunicationsItemCompositionResponseEBSV1
  • 8.6.3 Service Configuration Changes
• 8.7 Manual Redeployment