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About Installing LDAP Client Software

You must install the Oracle Database Client and Oracle Wallet Manager software if you implement LDAP security adapter authentication. The Oracle Database Client allows Siebel Business Applications to authenticate against supported LDAP directory servers when used with the LDAP security adapter. Oracle Wallet Manager, optionally installed with the Oracle Database Client, allows Siebel Business Applications to communicate with supported LDAP directory servers over SSL.

NOTE:  The SSL encryption standard is not secure. It is recommended that you implement additional methods of securing connections between the LDAP security adapter and directory servers.

Consider the following requirements for the Oracle Database Client installation in a Siebel environment:

• The Oracle Database Client must be installed on each Siebel Server computer for which LDAP authentication is to be supported using the LDAP security adapter. The Oracle Database Client software can be installed either before or after you install the Siebel Server.
• For Siebel Developer Web Client deployments for which LDAP authentication is to be supported, the Oracle Database Client must be installed on each local client computer. The Oracle Database Client software can be installed either before or after you install the Siebel Developer Web Client.
• Oracle Wallet Manager must be installed if you are supporting SSL. Oracle Wallet Manager is an application you use to generate wallets, which are containers that store authentication and signing credentials, such as trusted certificates, which are required for Siebel Business Applications to communicate with LDAP directory servers over SSL. Oracle Wallet Manager can be installed on any computer using a supported operating system. If you require this module, then you only have to install it once for each deployment.

The Oracle Database Client and Oracle Wallet Manager software are available from the Siebel installation image directory, provided the ORACLE LDAP Client option was selected when the Siebel installation image was created. For information about creating a Siebel installation image, see the Siebel Installation Guide for the operating system you are using.

NOTE:  If you are using LDAP security adapter authentication, you must install the Oracle Database Client provided with the current Siebel Innovation Pack, even if you are using Siebel Business Applications with an Oracle Database and have previously installed the Oracle Database Client. Siebel Innovation Packs provide the most recent version of the Oracle Database Client, which is required for LDAP authentication. Be aware that only one Oracle Database Client can be used in a Siebel CRM implementation, so if you install the Oracle Database Client provided with a Siebel Innovation Pack to enable LDAP authentication, you must also use this client to connect to your Oracle Database.