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Welcome

Welcome to the Oracle Utilities Meter Data Management 2.0.1 Utility Reference Model library.

The Utility Reference Models (URMs) are a set of business process models that show how Oracle Utilities Meter Data Management supports a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.

URM Scope

The diagram below illustrates five major business areas. The URMs for Oracle Utilities Data Management support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.

Business Process Diagram

3 Manage Customers

3.3 Manage Products and Services

  • 3.3.1 Gather and Maintain Customer (Contact) Information PDF EPUB HTML
  • 3.3.1.1 Manage Contacts PDF EPUB HTML
  • 3.3.2 Manage Service Agreement (Usage Subscription) PDF EPUB HTML
  • 3.3.2.1 Maintain Generic Usage Subscription PDF EPUB HTML

4 Manage Revenue

4.2 Manage Device Measurements and Bill Customers

5 Manage Network Infrastructure

5.3 Connect and Maintain Products/Services

5.6 Manage Assets

  • 5.6.3 Manage Devices PDF EPUB HTML
  • 5.6.3.1 Manage Device and SP PDF EPUB HTML
  • 5.6.3.2 Manage Device Installation and Commissioning PDF EPUB HTML
  • 5.6.3.3 Manage Device De-Installation, Decommissioning and Retirement PDF EPUB HTML