Contents

Title and Copyright Information

Preface

• Audience
• Related Documents
• Conventions

1 Get Started with Operations

• Oracle Enterprise Manager Ops Center in Your Datacenter
• About This Document
• About the Document Library
• User Preferences and Role Preferences
  • About the Current User Interface Preferences
  • Preferences By Role
  • Sign In and Start Page Preferences
  • Membership Graph Preferences
  • Time Interval Preferences

2 Understand User Roles

• Ops Center Administrator Role
• Cloud Admin
• Cloud User

3 Resolve Incidents

• Introduction to Incidents
• Roles for Incidents
• Actions for Incident Management
  • Actions for Incidents
  • Actions for Service Requests
  • Actions for Incidents Knowledge Base
• Location of Incident and Service Request Information in the User Interface
• About the Message Center
  • Categories in the Message Center
  • All Unassigned Incidents Dashboard
  • My Incidents Dashboard
  • About Incident Severity Badges
  • Displaying Incident Severity Badges
• About Annotations
  • Viewing Annotations
  • About Creating Annotations
• About the Incidents Knowledge Base
• Managing Incidents
  • Methods of Incident Management
  • Viewing Unresolved Incidents
  • Viewing Incident Details
  • Assigning an Incident
  • Acknowledging Incidents
  • Adding an Annotation
  • Displaying Annotations
  • Viewing Comments
  • Taking Action on a Incident
  • Marking an Incident Repaired
  • About Closing an Incident
  • Closing an Incident
• About Disabling and Enabling Incidents and Alerts
  • About Maintenance Mode
    • Placing Assets in Maintenance Mode
    • Removing Assets From Maintenance Mode
  • About Disabling Alert Monitoring
• Using Oracle Services and Service Requests
  • Requirements for Oracle Services
  • About Contract and Warranty Information
    • Viewing Contract and Warranty Information for an Asset
    • Viewing All Contracts Associated with a My Oracle Support Account
  • Viewing Service Requests
  • About Filing a Service Request
    • Filing a Service Request From an Incident
    • Filing a Service Request From an Asset
  • About Auto Service Requests
• Related Resources for Incidents

4 Create Reports

• Introduction to Reports
  • Types of Reports
  • Scheduling Reports
  • Output of Reports
• Roles for Reports
• Actions for Reports
• Location of Report Information in the User Interface
• Creating Templates
• Generating a Report from a Report Template
• Deleting a Report
• Updating a Report Template
• Viewing a Report Result
• Saving a Report Result
• Creating an Operating System Report
  • Updating Compliance Reports
  • Oracle Linux and Oracle Solaris OS Update Reports
  • Creating a Change History Report
  • Creating a Baseline Analysis Report
    • White List
    • Black List
  • Creating a Baseline Analysis Report
  • Profile Analysis Report
    • Creating Profile Analysis Report
  • Recommended Software Configuration Report
    • Creating Recommended Software Configuration Report
  • Creating an Oracle Solaris Update Compliance Report
  • Creating an Incident Compliance Report
    • Creating an Incident Compliance Report for Oracle Solaris or Linux
    • Creating an Incident Compliance Report for Microsoft Windows
  • Creating a Host Compliance Report
    • Creating Host Compliance Report for Oracle Solaris or Linux
    • Creating Host Compliance Report for Microsoft Windows
  • System Catalog Report
    • Creating a System Catalog Report
• System Information Reports
  • Creating System Information Reports
• Oracle Engineered Systems Reports
  • Creating Oracle Engineered Systems Report
• Incident Reports
  • Creating Incident Reports
• Creating a Firmware Report
• Creating Additional Operating System Reports
  • Creating a Distribution Update Report
  • Creating a Service Pack Compliance Report
  • Creating a Package Compliance Report
• Related Resources for Reports

5 Manage the Hardware

• Introduction to Managing Hardware Assets
  • Configuring Hardware Assets
  • Monitoring Hardware Assets
  • Maintaining Hardware Assets
• Roles for Hardware Management
• Actions for Hardware Management
• Location of Hardware Information in the User Interface
• Profiles for Hardware Management
  • Hardware Resource Profiles
  • Firmware Provisioning Profiles
• Configuring the Service Processor
  • Creating a Service Processor Configuration Profile and Plan
  • Creating a BIOS Configuration Profile and Plan
  • Creating a Snapshot of a Service Processor Configuration
  • Applying a Snapshot of a Server Processor Configuration
    • Viewing a Service Processor Snapshot
    • Applying a Service Processor Snapshot
    • Applying a Service Process Snapshot Profile to a Server
• Configuring a RAID Controller
• Configuring a Dynamic System Domain
• Configuring a Rack and Placing Components
  • Creating a Rack
  • Placing Assets in a Rack
  • Placing a Power Distribution Unit in a Rack
• Hardware Monitoring
  • Hardware Status
  • Groups of Hardware Assets
  • Connectivity Status
  • Service Processor Details
  • RAID Controller Details
  • Oracle ZFS Storage Appliance Details
  • ALOM and ILOM Servers Details
  • M-Series Servers Details
    • CPU Activation Keys for Fujitsu M10 Servers
    • CPU Activation Assignments on Fujitsu M10 servers
  • Switch Details
  • Rack Details
  • PDU Details
  • Oracle Solaris Cluster Details
• Monitoring Power Utilization
  • Energy Tab
  • Charts Tab
• Maintaining Hardware Assets
  • Setting and Changing the Power Policy
    • Viewing an Asset's Power Policy
    • Changing an Asset's Power Policy
  • Replacing a Failed Power Distribution Unit in a Rack
  • Installing and Upgrading Oracle Solaris Cluster
• Firmware Provisioning
  • Firmware Profiles
  • Firmware Compliance Reports
  • Updating Firmware
    • Requirements for ALOM Service Processors and M-Series Servers
    • Option for Deferring the Stop and Restart of the Operating System and Server
  • Launching LOM and XSCF Browser User Interfaces
• Related Resources for Hardware Management

6 Manage Operating Systems

• Introduction to Operating System Management
• Roles for Operating System Management
• Actions for Operating System Management
• Location of Operating System Management Information in the User Interface
• Viewing Operating Systems
  • Displaying Operating System Details
• Operating System Profiles
• Using Agent Management for Operating Systems
  • Virtualization Agent Controllers
  • Functionality With and Without Agent Controllers
  • Switching Between Agent Controllers or Agent and Agentless
    • Using Switch Management Access
• Monitoring Operating Systems
  • Disable Operating System Monitoring
• Using Analytics
  • Displaying Analytics Information
    • Display the Analytics View
    • Display the Both the OS Analytics and Zone Analytics Views
  • Displaying the Analytics Summary
    • Displaying and Configuring Graphs
  • Displaying the Processes View
  • Displaying the Services View
  • Thresholds
    • Displaying Thresholds
  • Historical Data
    • Displaying Historical Data
  • Metrics
    • Displaying Metrics
  • Displaying and Creating Charts
    • Display Charts
    • Create Charts
  • Displaying Virtualization Analytics
  • Customizing the Analytics View
    • Customize the Analytics View
• Overview of Oracle Solaris Boot Environments
  • Understanding the Differences Between Oracle Solaris 11 and Oracle Solaris 10 Boot Environments
  • Monitoring Boot Environments
    • Clear a Boot Environment Incident
  • Boot Environments
    • Viewing Boot Environments
  • Managing Boot Environments
    • Activating and Reboot a Boot Environment
    • Deleting a Boot Environment
• Overview of Oracle Solaris 11 Boot Environments
  • Displaying Oracle Solaris 11 Boot Environment Details
    • Displaying Total ZPools Utilization for Oracle Solaris 11 Boot Environments
    • Displaying Oracle Solaris 11 Boot Environments
    • Displaying Snapshots for Oracle Solaris 11 Boot Environments
    • Displaying File Systems for Oracle Solaris 11 Boot Environments
    • Displaying Associated Zone Boot Environments
  • About Boot Environment Profiles and Plans for Oracle Solaris 11
    • Create Boot Environments Profile for Oracle Solaris 11
    • Copy an Oracle Solaris 11 Boot Environments Profile
  • Creating an Oracle Solaris 11 Boot Environment
    • Create an Oracle Solaris 11 Boot Environment
• Overview of Oracle Solaris 10 Boot Environments
  • Requirements for Oracle Solaris 10 Live Upgrade and Oracle Solaris Zones
  • Displaying Boot Environment Details for Oracle Solaris 10
    • Displaying Total ZPools Utilization for Oracle Solaris 10 and Earlier Boot Environments
    • Displaying Boot Environments for Oracle Solaris 10 and Earlier
    • Displaying File Systems for Oracle Solaris 10 and Earlier Boot Environments
  • About Boot Environment Profiles and Plans for Oracle Solaris 10 and Earlier
    • Determining Your Boot Environment Policy
    • Determining Your Live Upgrade Feature Requirements and Options
    • Overview of Boot Environments Profiles and Plans
  • Creating an Oracle Solaris 10 Boot Environment
    • Defining Deployment Options for Oracle Solaris 10
    • Creating an Oracle Solaris 10 Boot Environment From a Deployment Plan
    • Creating a Boot Environment Using Alternate Boot Environment Profile
    • Creating an Oracle Solaris 10 Boot Environment from an Operational Plan
    • Creating an Update Profile for Oracle Solaris 10 Boot Environment
    • Creating an Oracle Solaris 10 Boot Environment From an Update Profile
    • Creating an Oracle Solaris 10 Boot Environment With an OS Update Job
    • Creating a Boot Environment With an OS Update Job
  • Synchronizing Oracle Solaris 10 Boot Environments
  • Activating a Boot Environment
• Related Resources for Operating System Management

7 Provision Operating Systems

• Introduction to Operating System Provisioning
  • Default Profiles and Plans
  • Deployment Plans
• Roles for Operating System Provisioning
• Actions for Operating System Provisioning
• Location of Operating System Provisioning Information in the UI
• Planning for Operating System Provisioning
  • Enterprise and Proxy Controller Requirements for OS Provisioning
  • Networking for OS Provisioning
  • Using WAN Boot for Oracle Solaris Operating Systems
    • Overview of WAN Boot
    • Requirements for a WAN Boot Connection
    • Checking OBP Support for WAN Boot on the Client
    • Setting Up a WAN Boot Connection
    • Disabling and Enabling WAN Boot
  • Using Dynamic Host Configuration Protocol (DHCP)
  • Determining the Network Interface to Use
    • Refreshing the Oracle Solaris 11 Service
  • Provisioning an OS Using a User-Defined MAC Address
  • Defining IPMP in an OS Configuration Profile
  • Defining Link Aggregation in an OS Configuration Profile
    • Load Balancing Policy
    • Link Aggregation Control Domain (LACP)
    • MAC Address Policy
  • Adding Images to Local Software Libraries
  • About NVRAC When Provisioning an OS on a SPARC Platform
  • Creating Custom Scripts
  • Determining Agent Management Mode
• About OS Provisioning Profiles
  • About Oracle Solaris OS Provisioning Profiles
    • JumpStart Enterprise Toolkit for Oracle Solaris 9 and 10
  • About Linux Provisioning Profiles
• About OS Configuration Profiles
  • Defining Link Aggregation in an OS Configuration Profile
  • Defining IPMP in an OS Configuration Profile
• Migrating OS Provisioning Profiles to the New Format
• About Deployment Plans That Provision an Operating System
• Provisioning Oracle Solaris 11
  • About Oracle Solaris 11 and Provisioning
  • Steps for Oracle Solaris 11 Provisioning Plan
    • Prerequisites
    • Steps to Provision Oracle Solaris 11
      • Set SRU Version
  • Specifying Common Oracle Solaris 11 Parameters
  • Creating an Oracle Solaris 11 OS Provisioning Profile
    • Oracle Solaris 11 System Software Groups
    • Oracle Solaris 11 Feature Software Groups
    • Creating an Oracle Solaris 11 OS Update Profile for Provisioning
    • Creating an Oracle Solaris 11 Provisioning Profile
  • Creating an Oracle Solaris 11 OS Configuration Profile
    • Creating an OS Configuration Profile
• Provisioning Oracle Solaris 9 and 10
  • Specifying Common Oracle Solaris 9 and 10 Parameters
  • About JumpStart Enterprise Toolkit (JET) for Oracle Solaris
    • Creating a JET Template
  • Creating an Oracle Solaris 9 or 10 OS Provisioning Profile
  • Creating an Oracle Solaris 9 or 10 OS Configuration Profile
• Provisioning an Operating System on Logical Domains
• Provisioning an Operating System on an Oracle Solaris Cluster
• Using UAR for OS Provisioning
• Provisioning Linux
  • Provisioning Linux
  • Specifying Common Linux Parameters
  • Specifying SuSE Parameters
• Related Resources for Operating System Provisioning

8 Update Operating Systems

• Introduction to Operating System Updates
  • Requirements for Updating Operating Systems
  • Methods of Running an Update Job
  • Options Available When Running an Update Job
• Roles for Operating System Updates
• Actions for Operating System Updates
• Location of Operating System Updates in the User Interface
• Using System Catalogs
  • Viewing and Modifying a Catalog
  • Comparing System Catalogs
• About Operating System Update Reports
• Creating Update Policies
  • Creating a User-defined Policy
• Creating Update Profiles
  • Creating a New Profile
• Updating Oracle Solaris 11 Operating Systems
  • Updating Oracle Solaris 11 Operating System
• Updating Oracle Solaris 8, 9, and 10 and Linux Operating Systems
  • About Operating System Update Jobs
  • Updating an Operating System From a Deployment Plan
    • Updating Oracle Solaris or Linux Operating System
  • Updating an Operating System by Modifying a System Catalog
  • Updating an Operating System From an Operating System Report Result
  • Using a System Catalog
• Updating an Oracle Solaris Boot Environment
  • Updating a Boot Environment
• Updating Microsoft Windows Operating Systems
  • About Windows OS Update Jobs
  • Modify the Registry
  • Configure Oracle Enterprise Manager Ops Center for Updating the Windows Operating System
  • Creating an Update Job for the Windows Operating System
• Related Resources for Operating System Updates

A Logs and Directories

• Installation
• Upgrades
• Diagnosing Problems
• High Availability
• Software Update Component
• Agents
• Local Database
• Controlling the Number of Common Agent Container Log Files

B JumpStart Enterprise Toolkit

• JumpStart Enterprise Toolkit Configuration File Location
• SUNWjet Parameters
• Downloading Additional JET Packages

C Library Incidents

• UUID is not recognized
• Image information is missing
• File is not readable

Glossary