Siebel Applications Administration Guide > Usage Pattern Tracking >

About Usage Pattern Tracking

Usage pattern tracking allows administrators to review details about when and how often users access the features in a Siebel application. To capture information about this user access, administrators set up a component job to run at a scheduled date and time or at time intervals that they specify. Administrators can configure usage pattern tracking to apply to only the user events that they designate. They can also configure usage pattern tracking to apply to events that are associated with client scripts, such as browser scripts and JavaScripts, and with server scripts.

After the component job for usage pattern tracking runs, administrators can view information about the user events and event details in the Usage Pattern Tracking view of the Administration - Application screen.

For example, administrators can implement usage pattern tracking to:

• Monitor how often users use a Siebel application, an applet, or a business component so that they have reliable information to change application configuration and features and to simplify the user interface.
• Monitor how users use a feature in a Siebel application to facilitate user training and to gather details about the actions that lead to error conditions.
• Monitor feature usage after application upgrades or during development cycles to evaluate the usefulness of upgrades or new development and to optimize test cycles.

Usage pattern tracking is designed to minimize the impact on the performance of Siebel Business Applications. It is recommended that administrators consider the business requirements of their organizations, and monitor only the necessary events to minimize any adverse affect on performance.