You can access the individual Action Pane controls in one of the following ways:
Click the appropriate button on the application toolbar.
These buttons include the How Do I button and the Tasks button.
From the application-level menu, choose View, then Action Pane. The menu items include iHelp and Tasks.
The state of the Action Pane is retained across your sessions. For example, if the Action Pane is open in Task mode when you exit the Siebel application on Monday night, then the Action Pane is open in Task mode when you log in on Tuesday morning.