Creating Service Requests for Oracle Business Intelligence Cloud Connector Console

Create applicable service requests depending on whether you are deploying Oracle Fusion Applications Release 10, 11, 12, or 13 data sources.

For Oracle Fusion Applications Release 10, 11, 12, and 13 Data Sources

If you are deploying Oracle Fusion Applications Release 10, 11, 12, or 13 data sources, then log in to My Oracle Support (support.oracle.com) and create a service request to review sizing of your Oracle Fusion Applications pod for Oracle BI Cloud Connector Console usage. When the service request is received, the Oracle Cloud Services team will review the available disk space and UCM tablespace on the applicable Oracle Fusion Applications pod and increase the space as required.

Note:

In Oracle Fusion Applications Release 10 and higher, Oracle BI Cloud Connector Console is automatically deployed and no separate service request is required to deploy it.
Log a service request, and specify the following details:
  • Action: Review sizing for BICCC

  • Problem type: Specify this information:
    • Service Type: Oracle Fusion Global Human Resource Cloud Service

    • Problem Type: Hosting Services – Application

    • Sub-Problem Type: Review sizing for BICCC

    • BIA Deployment: On-premise

    • User ID: <User ID for Business Intelligence Cloud Connector Console (BICCC) access>

    • FA POD details: <POD ID>

    • FA POD: <Stage and Production>

  • Inputs: This service request initiates the review of available disk space and UCM tablespace on the applicable Fusion pod. Provide the Oracle Fusion Applications POD details in the service request. This must include the POD identifier (the URL used to access the Fusion environment).

When the service request is resolved, Oracle Cloud Services provides you with the UCM Server and Oracle BI Cloud Connector Console URLs.