1. Preface

1.1 Introduction

This manual explains the features of the Retail Teller module of Oracle FLEXCUBE which enables you to enter and process retail teller transactions entered through an Oracle FLEXCUBE retail branch.

1.2 Audience

This manual is intended for the Customer Service Representatives (CSRs) and staff in charge of setting up new products in your bank.

1.3 Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

1.4 Organization

This manual is organized as follows:

	Chapter		Description
	Chapter 1		About this Manual gives information on the intended audience. It also lists the various chapters covered in this User Manual.
	Chapter 2		The Retail Teller Module – an Overview gives you an overview of the retail teller module.
	Chapter 3		Maintaining Accounting Details explains how to set up accounting details for retail teller products in Oracle FLEXCUBE.
	Chapter 4		Maintaining Retail Teller Products describes the procedure to create retail teller products for the specific services your bank offers.
	Chapter 5		Reports provides a list of reports that can be generated in this module and also explains their contents.
	Chapter 6		Annexure A lists the inbuilt retail teller products provided for the retail teller module and the association of these products with their appropriate functions in the Retail Branch.
	Chapter 7		Annexure B contains samples of the various types of advices and notices gen­erated at each stage for the type of contract that the retail teller module han­dles.
	Chapter 8		Retail Teller Glossary – gives a list of important terms used in the module.
	Chapter 9		Function ID Glossary has alphabetical listing of Function/Screen ID's used in the module with page references for quick navigation.

1.5 Related Documents

• The Procedures User Manual

1.6 Glossary of Icons

	Icons		Function
			Exit
			Add row
			Delete row
			Option List