1. Preface

1.1 Introduction

This manual is designed to help acquaint you with the Utility Payments Module of Oracle FLEXCUBE.

It provides an overview of the module and guides you, through the various steps involved in processing utility payments of the customers of your bank.

You can further obtain information about to a particular field by placing the cursor on the relevant field and striking the <F1> key on the keyboard.

1.2 Audience

This manual is intended for the following User/User Roles:

	Role		Function
	Back office data entry clerk		Input functions for contracts.
	Back office managers/officers		Authorization functions.
	Product Managers		Product definition and authorization.
	End of Day operators		Processing during End of Day/ Beginning of Day.
	Financial Controller / Product Managers		Generation of reports.

1.3 Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

1.4 Organization

This manual is organized into the following chapters:

	Chapter		Description
	Chapter 1		About this Manual gives information on the intended audience. It also lists the various chapters covered in this User Manual.
	Chapter 2		Overview is a snapshot of the features that the module provides.
	Chapter 3		Defining Products for Utility Payments details the procedure to set up prod­ucts for utility payments.
	Chapter 4		Accounts Details and Charges explains the process of setting up details of accounts and charges for a utility product, applicable for payment transac­tions, is explained in this chapter.
	Chapter 5		Processing Bill Payments deals with the procedure involved in entering the details of a utility payment transaction for a customer, against an issued bill.
	Chapter 6		Function ID Glossary has alphabetical listing of Function/Screen ID's used in the module with page references for quick navigation.

1.5 Related Documents

• The Core Services User Manual
• The Core Entities User Manual
• The Procedures User Manual

1.6 Glossary of Icons

	Icons		Function
			Exit
			Add row
			Delete row
			Option List