You must perform occasional system maintenance tasks on DIVAdirector. The tasks are completed on an as needed basis and include database synchronization editing, storage management, data and resource management, account management, and so on.
You added database synchronization filters in your initial DIVAdirector configuration (refer to "Database Synchronization Filtering"). You can update or remove existing filters as necessary. You can edit, enable, disable or remove filters from the synchronization filter list.
Use the following procedure to edit an existing synchronization filter:
Select the filter and click the Pencil icon to enter the Edit screen.
You can now make any necessary changes to the filter.
Click the Check Mark icon to save your changes.
Use the following procedure to enable or disable a synchronization filter:
Select the filter and click the Pencil icon to enter the edit screen.
Either select the Enable check box to enable the filter, or deselect the check box to disable the filter.
Click the Check Mark to save your changes.
Use the following procedure to remove a synchronization filter from the filter list:
Locate the filter you want to remove in the list.
Click the red X icon to the right of the filter entry.
The filter is now removed from the list.
Next you will manage Proxy Storage Locations.
You will check storage capacities during your daily system monitoring. Eventually you will have to add, reconfigure, remove storage locations, (refer to "Storage Location Configuration") or rearrange storage search priority. At times you may have to migrate data from one storage location to another for various reasons such as replacing a storage location, making more storage space available and so on.
You can migrate proxy storage location data to another open storage location. You will perform a migration for different reasons including reducing the amount of space used (while increasing available space), moving data to a different (physical) location or system, or possibly temporarily relocating data so the current location can undergo maintenance or replacement. Only Open, Closed or Overflown locations can be migrated. The migration process is performed according to the Filling Strategy selected on the Proxy Locations tab.
Use the following procedure to perform migration of proxy storage location content:
On the DIVAdirector Server Configuration screen click Proxy Storage Manager.
On the Proxy Locations tab select the proxy location to migrate.
Click Migrate (if available).
Click Yes in the confirmation dialog box.
The state of the selected location will be changed to Migrating.
Note:
A location that has been set to the Migrating state can only be set to the Open state after setting it to Closed. The migrating location will be set to the Closed state after completing the migration task, or after removing the migration task.Click the Proxy Migration Tasks tab on the Proxy Storage Manager screen to view information about the migration process.
The Proxy Migration Tasks columns include the following information:
The path of the proxy location from where the migration process was run.
The count of registered proxy files in the proxy location at the moment of beginning the migration.
The count of registered proxy files not yet migrated from the proxy location.
The percentage of migrated proxy files relative to the number of total files.
The elapsed execution time of the migration task.
The date and time when the migration process was started.
The date and time when the migration process was completed.
The proxy migration task can be in one of three states and each state has its own status icon. To change the state of a proxy migration task, select the task in the list and click Run, Suspend or Remove within the Migration section of the screen. The proxy migration task states are as follows:
The Running state status icon is a pink cylinder with a double-headed arrow underneath it. This indicates that the migration task is running. A running task can be suspended or removed from the task list.
The Suspended state status icon is a greyed out cylinder with a red X on top. This indicates that the migration task is suspended. A suspended task can be run to continue the process of migration by selecting the task in the list and then clicking Run on the bottom left of the screen, or removed from the task list by clicking Remove on the bottom right of the screen.
The Ended state status icon is a green outlined cylinder. This indicates that the migration task has ended. An ended task remains in the task list only for informational purposes and can be removed from the list at any time. An ended task cannot be transitioned to a running or suspended state.
This tab manages the search order for the dropped proxies. The Proxy URL must correspond to virtual directories set up in IIS for the DIVAdirector Web Server. This tab does not configure the assignment of the virtual directories itself, but allows additional storage to be added to the system without the need to move existing proxies to a new storage location.
The buttons in the middle of the Proxy Location URL List section of the screen perform the following functions when clicked:
Selecting a Proxy URL from the list, entering a name in the Virtual Directory Name field, and clicking Set renames the selected Proxy URL.
Selecting a Proxy URL from the list and clicking Shift Up moves the selected Proxy URL up in the search order, giving it a higher priority.
Selecting a Proxy URL from the list and clicking Shift Down moves the selected Proxy URL down in the search order, giving it a lower priority.
Entering a name in the Virtual Directory Name field and clicking Add inserts a new Proxy URL into the search list.
Selecting a Proxy URL from the list and clicking Remove deletes the Proxy URL from the search list.
Users have the ability to make their private data public so other users can see it including queries, work bins and shot lists. Once a user makes a resource public, you are the only user who can change it back to private again. If a user requests a status change for one of their resources, or if you suspect unauthorized access to data, you can make public resources private as appropriate for the situation.
You manage public resources such as queries, work bins and shot lists on the Admin/System/Public Resources screen. Any item made public by a user can only be made private again from this page, and only by an administrator. Information about public resources such as resource name, type, user who created the resource, creation time, and time when resource was made public is displayed on this screen. If you delete a user from the system who owns one or more public resources , the admin user automatically becomes the owner of those public resources.
WARNING:
If Make Private is clicked, the selected resources become private without additional confirmation.
You can select one or more resources to make private and use the following procedure to change the resource from public to private:
To select multiple items simultaneously, press and hold the CTRL key and click (once) on each resource with the mouse.
To select a range of resources, press and hold the SHIFT key and click the first, and then the last, resource in the range - all items contained within the range will be highlighted.
Right-click the selection and click the Make Private context menu item to make the selected resources private. No additional confirmation will be presented.
Next you will manage Organization, Group, and User accounts.
During normal operations you will eventually have to manage Organization, Group and User accounts. The following sections address modifying and removing accounts. To add new accounts refer to "Account Configuration."
Typically an organization will not need modification or deletion. However there are times where a company reorganization may require you to add a new organization, or change or delete an existing organization. Refer to "Adding a New Organization" for instructions on adding new organizations.
Use the following procedure to modify an existing organization:
WARNING:
Changes cannot be reset once they are saved. To reset any changes made, the organization must be modified again.
Navigate to the Admin/Users/Organizations screen.
Select the organization to modify from the Organization list.
Modify the organization's properties as required.
Click Save on the top right of the screen to apply the changes.
Use the following procedure to delete an existing organization:
Navigate to the Admin/Users/Organizations screen.
Select the organization to delete from the Organization list.
Once the organization is selected, click Delete on the top right of the screen.
Click OK in the resulting dialog box to confirm the deletion.
Eventually you will have to add, modify, or delete groups during normal operations. Modifications could include changing user roles within the group, changing the group's name, changing content filters, and so on. Refer to "Adding a New Group" for instructions on adding new groups.
Use the following procedure to modify an existing group:
Navigate to the Admin/Users/Groups screen.
Select the group to be modified from the Group list.
As necessary, modify the group name in the Group Name field, the group permissions in the Privileges area, and the filters in the Content Filter area. Content Filters are discussed in "Content Filters."
Click Save on the top right of the screen to apply the changes.
You are a member of the SuperAdmin group. You and other users authorized by you are members of the Admin group. You have full control of the system. Your account must always be available and therefore these two groups can never be deleted. If deletion of these groups is attempted, a warning message is displayed and you should immediately check the security of the system.
A group cannot be deleted unless it has no active members. If you attempt to delete a group with active members an error is displayed notifying you that there are active users in the group.
Use the following procedure to delete an existing group with no active users:
Navigate to the Admin/Users/Groups screen.
Select the group name to delete from the Group list.
Click Delete on the top right of the screen.
Click OK in the resulting dialog box to confirm the deletion.
During normal operations you will have to add, modify or delete user accounts. This includes removing users who no longer require access to the system, employees who are no longer with the company, users who change departments (groups or organizations), and so on. User account modification includes changing email addresses, resetting passwords (if they forgot their password), changing user mailing addresses and so on. Refer to "Adding a New User" for instruction on adding new users.
Use the following procedure to modify an existing user account:
WARNING:
Changes cannot be reset once they are saved. To make additional changes or corrections after saving modifications, you must go through the user modification procedure again and then save the changes again.
Navigate to the Admin/Users/User screen.
Select the user to be modified from the User list. The various fields will either be filled in or empty, depending upon the information previously entered when the user was created or last modified.
Modify the user's properties as required.
Note:
The Password and Confirm Password fields are never automatically provided by the system. Both fields must be manually modified to change the account password.Click Save on the top right of the screen to apply the changes.
You can add, update, or delete search metadata at any time. You added new search metadata, defined content filters, and assigned metadata publishing roles during the initial system configuration. All modification and deletion of metadata entries occurs on the Admin/Metadata screen. Refer to "Adding a New Metadata Entry" for instructions on adding new search metadata.
The Admin/Metadata screen contains a table with metadata entries for both base and object metadata. Each row is a different metadata entry called a Metadata Column and displays the entry's parameters in the appropriate table column.
You add, remove, edit, and reorder Metadata Columns for on-screen display in the Metadata Column Manager table. Certain rows, such as the parameters from DIVArchive and Proxy Metadata, are predefined and will always be present in the table - these rows cannot be deleted.
You change the order of the entries by dragging the row to another position and dropping it to complete the repositioning.
Check boxes display the state of each entry and you select or deselect the check boxes to enable or disable the different states.
Hidden - when selected the entry will not appear on the Metadata screen.
Read Only - when selected the entry will appear in the Metadata screen but cannot be modified.
Search Results - when selected the entry will appear in the Search Results List View mode.
Tooltip - when selected the entry will appear in the Tooltips.
Next you will edit a metadata column.
Use the following procedure to edit a Metadata Column:
Navigate to the Admin/Metadata screen.
Locate the metadata entry to edit.
Click the Pencil icon in the first table-column of the entry row.
The selected row is highlighted in the table and all parameters of the selected entry are displayed for editing.
When you are finished editing the entry, click the Check Mark icon to save the changes, or click the X icon to cancel the changes.
Next you will delete a metadata entry.
Use the following procedure to delete a metadata entry:
Navigate to the Admin/Metadata screen.
Locate the metadata entry to delete.
Select the entry's row.
Click Delete on the top right of the screen.
Click OK in the confirmation dialog box to delete the entry.
Next you will manage user sessions.
You view information about which users are currently online and which users are not logged in (offline) on the Session Management screen. Each user can log in from only one location (browser session) at a time. User login sessions have an inactivity timeout of one hour.
Currently logged in users can only see other logged in users and logged off statuses if the user's group visibility allows access to this function. For example, if the current user belongs to a group that does not have visibility of other groups, then only users within the same group are visible on the Session Management screen. The only exception is that the SuperAdmin user is always shown on the screen.
Use the following procedure to monitor user sessions, sort table rows, and log off online users (if necessary):
Navigate to the Admin/Session Management screen.
Online users are displayed at the top of the screen and offline users at the bottom of the screen.
For display purposes, sort the rows by clicking on the table header columns.
You right-click an online user and select Sign out user from the context menu to log the user off from the system.
Next you will add a system message for all users.
The Message screen allows (only) you to add, change or delete a message displayed to all users of the system when they log in. There are three types of the messages:
Announcement (default)
Warning
Alert
Use the following procedure to add or update the system message:
Navigate to the Admin/Users/Messages screen.
Select the type of message from the Type list.
Enter the message content in the Message field.
Click Save on the top right of the screen to save the message.
Next you will install and configure Contour's control pads (if your users require them).
You install and configure Contour's control pad on your user's client computer. You setup and configure the ShuttlePro V2 or ShuttleXpress Control Pads by running the installer program supplied with the software and using the default selections.
When installation is complete, copy the Shuttle configuration file as described below for the appropriate operating systems:
Copy C:\Program Files (x86)\DIVAdirector 5\Support\etc\Pref file - Windows\SDIshuttle.pref to C:\Program Data\Contour Design.
Note:
Windows requires privileges to show hidden files in the Folder Settings to see the path.Copy C:\Program Files (x86)\DIVAdirector 5\Support\etc\Pref file - Mac\com.contourdesign.shuttle.prefs to ~/Library/Preferences/.
Once you have completed setup of the Shuttle Control, you must set the focus to the player (click once in the player area) before the Shuttle Control can be used.
In the next chapter you will find troubleshooting and disaster recovery procedures.