Gift and Loyalty Cloud Service

Overview

Welcome

This library is comprised of legacy MICROS documentation for Gift and Loyalty Cloud Service. To access documentation for current releases, go to Oracle Hospitality documentation.

Deployment

Explains how to configure the Concierge feature.
Explains how to set up and register a discount card.
Explains how to configure the system to support redeeming gift cards when the system is offline.
Explains how to install and configure segmentation.
Provides programming details such as program flows and rule suggestions for the iCare system.
Explains how to install and configure the SVC interface on the MICROS RES 3700 system.

User Information

Explains how to administer the iCare system.
Explains how to integrate Verifone Vx570 with iCare.
Explains how to create a list of card numbers for printing and encoding.
Explains how to verify existing card numbers for foreign cards.
Describes how to associate notes to a customer account.
Explains how to enable ExactTarget for iCare to distribute targeted offers through email.
Provides the schema for iCare magnetic stripe cards.
Describes how iCare Loyalty integrates with social media platforms.
Describes iCare standard reports.
Describes the Professional Services process of importing third-party card system information into iCare.
Provides programming details such as program flows and rule suggestions for the iCare system.
Describes the rule that supports simultaneously using multiple loyalty programs.
Explains how to re-brand the default myiCard.net web site.
Explains how to configure iCare for partner and charity tracking.
Describes how to configure iCare to track uniquely purchased menu items.