Service Performance Summary Report

The Service Performance Summary report presents an overview of all guests, checks, and averages by Day Part and Hour, as described in the following table:
Report Section Column Shows Drill Down Report

Day Part

Day Part

Shows all day parts.

Day Part Service by Quarter Hour

 

Net Sales

Net sales for the organization.

 
 

% Sales

Percentage of net sales accounted for by the service charge.

 
 

Guests

Total number of guests.

 
 

Sales per Guest

Monetary value of sales per guest.

 
 

Checks

Total number of checks.

 
 

Avg Check

Average value of checks.

 
 

Table Turns

Total number of table turns.

 
 

Avg Minutes

Average time in minutes that checks remain open.

 

Hour

Hour

Shows all hours in a business day.

Service by Hour

 

Net Sales

Net sales for the hour.

 
 

% Sales

Percentage of net sales accounted for by the hour.

 
 

Guests

Total number of guests during the hour.

 
 

Sales per Guest

Monetary value of sales per guest during the hour.

 
 

Checks

Total number of checks for the hour.

 
 

Avg Check

Average value of checks during the hour..

 
 

Table Turns

Total number of table turns for the hour.

 
 

Avg Minutes

Average time in minutes that checks remain open during the hour..

 

All Fixed Periods

 

Shows net sales, % Sales, Guests, Sales per Guest, Checks, Avg Check, Table Turns, and Avg Minutes for all fixed periods, typically set to 15-minute intervals.