Preface

This document describes the features and changes included in this Oracle MICROS Enterprise Back Office release, which is comprised of:

  • Reporting and Analytics

  • Forecasting and Budget

  • Gift and Loyalty

  • Inventory Management

  • Labor Management

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Enterprise Back Office’s product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

Oracle MICROS Enterprise Back Office documentation applies to the following users:

  • Users who perform day-to-day operations with Enterprise Back Office and who typically do not have permissions to configure applications.

  • Administrators who configure and maintain Enterprise Back Office. Administrators can also have permissions to configure applications.

  • System Administrators or Super Administrators who maintain Enterprise Back Office servers and configuration files, implement initial application settings and configurations, and maintain back-end processes such as automated jobs and data interfaces with third-party applications.

Important Information

The Release Notes and product documentation describe the features and functionality in the Advanced Cloud Services version of Oracle MICROS Reporting and Analytics and Oracle MICROS Gift and Loyalty. If you purchased the Standard versions, you may not have access to some of the described features and functionality.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle MICROS product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

March 2017

Initial Publication

June 2017

  • Corrected Gift and Loyalty application server requirements for Oracle WebLogic 11g.

June 2017

  • Updated Java compatibility information with the exact version tested at the time of release.

  • Corrected Inventory Management server requirements.

November 2017

  • Improvements and corrections to information regarding the Legacy Back Office Export interface.

December 2017

  • Removed Java Runtime Environment from Application Compatibility due to the deprecation of MyTasks.

  • Updated statement about Enterprise Back Office and Red Hat JBoss.

September 2018

  • Updated Application Compatibility with RTA information, and added the Oracle MICROS Tablet 700 Series information to Mobile Compatibility

November 2018

  • Updated statement about Enterprise Back Office and Red Hat JBoss.

March 2019

  • Updated Database Server Compatibility and Application Server Compatibility with Windows Server 2016 information.

August 2020

  • Updated Database Server Compatibility and Requirements

  • Updated Application Server Compatibility and Requirements

  • Updated Application Compatibility

December 2020

  • Added Translations section.

  • Updated Database Server Compatibility and Requirements

September 2023

  • Updated guide title.