This document provides a brief introduction to the Siebel Management Pack, and describes the value-added features this pack offers. This document also lists the metrics collected for Siebel targets, and describes some troubleshooting tips you can use to resolve monitoring issues.
This Preface contains the following topics:
This book is intended for users of the Oracle Application Management Pack for Siebel (referred to as Siebel Plug-in) to manage Siebel Customer Relationship Management (CRM) applications.
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Access to Oracle Support
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.
For more information, see the following documents:
Enterprise Manager Cloud Control Quick Start Guide
Enterprise Manager Concepts Guide
Siebel 8 System Monitoring and Diagnostic Guide (on the Siebel 8 bookshelf)
Enterprise Manager Cloud Control Installation Guide
Enterprise Manager Advanced Configuration
You can access these documents from the Oracle Technology Network:
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