Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Controlling Reporting

• 1.1 Obtaining User Event Information
• 1.2 Increasing the Size of the Failed Groups
• 1.3 Increasing the Default Limits for User Flows
• 1.4 Obtaining Client IP Addresses within Desktop Virtualization Environments
• 1.5 Controlling the Maximum Session Duration and Idle Time
• 1.6 Improving Processing Concurrency

2 Configuring Collector Systems

• 2.1 Increasing Memory Availability to Collectors
• 2.2 Configuring Domain-Based Segmentation
• 2.3 Configuring the Forms Socket Mode Timeout
• 2.4 Configuring Collector Performance Settings

3 Maintaining the System

• 3.1 Disabling Modification to Administrators' Properties
• 3.2 Increasing the Linux Socket Memory Allocation Limit
• 3.3 Improving GUI Performance
• 3.4 Backing up a RUEI Deployment
  • 3.4.1 Backing up RUEI Configuration Data
  • 3.4.2 Backing up Session Diagnostic Data
  • 3.4.3 Restoring a RUEI Deployment Backup
• 3.5 Moving RUEI Datafiles to a New Location
• 3.6 Managing Users
• 3.7 Modifying Browser JS Library API Keys
• 3.8 Uploading Named Clients from file

4 Managing the Database

• 4.1 Viewing the Status of RUEI Database Tables
• 4.2 Suspending Processing When Performing Database Maintenance
• 4.3 Enabling Online Tablespace Backups
• 4.4 Improving KPI Calculation Performance
• 4.5 Managing Subpartitions in RUEI Tables
• 4.6 Enterprise Manager Repository Maintenance

5 Troubleshooting

• 5.1 Enabling Core Dumps for Collector Processes
• 5.2 Manually Creating Helpdesk Reports

A Third-Party Licenses

• A.1 Apache Software License, Version 2.0
• A.2 OpenSSL
• A.3 PHP
• A.4 Java Runtime Environment
• A.5 The MIT License (MIT)

B Connecting a Collector to a GRE Tunnel

• B.1 Introduction and Features of GRE Tunnelling
  • B.1.1 GRE Tunnel Requirements
  • B.1.2 Overview of Procedure
• B.2 Setting Up a Basic RUEI Tap and GRE Tunnel
  • B.2.1 Prerequisites for a Basic RUEI Tap and GRE Tunnel
  • B.2.2 Manual Setup for Basic RUEI Tap and GRE Tunnel
  • B.2.3 Scripted Setup for Basic RUEI Tap and GRE Tunnel
  • B.2.4 Making a Tunnel Unidirectional
  • B.2.5 Adding a Virtual Tap
• B.3 Configuring a Collector for GRE Tunnelling
• B.4 Configuring a GRE Tunnel Using the tunnelctl Script
  • B.4.1 Requirements for tunnelctl Script
  • B.4.2 Setting Up a Tunnel Endpoint
  • B.4.3 Setting Up Other Endpoints
• B.5 Configuring a GRE Tunnel Manually
  • B.5.1 Requirements for Configuring a GRE Tunnel Manually
  • B.5.2 Setting Up a Tunnel Endpoint Manually
  • B.5.3 Setting Up Other Endpoints
• B.6 Creating and Setting Up a Linux Bridge
  • B.6.1 Requirements for a Linux Bridge
  • B.6.2 Creating a Linux Bridge
  • B.6.3 Adding and Removing Bridge Interfaces
• B.7 Testing a GRE Tunnel
• B.8 Creating a Virtual Tap
  • B.8.1 Introduction to Virtual Taps
  • B.8.2 Creating the Mirror and Tap Interfaces
  • B.8.3 Configuring the Mirror
  • B.8.4 Testing the Tap
• B.9 Preparing an Interface for Mirrored Traffic
  • B.9.1 Configuring an Interface for Mirrored Traffic
  • B.9.2 Adapting the Firewall
  • B.9.3 Disabling Network Throttling
• B.10 Making GRE Tunnel Environment Changes Permanent

Index