Oracle® Communications Session Monitor

Release Notes

Release 3.3.92

E74350-01

June 2016

Oracle Communications Session Monitor Release Notes, Release 3.3.92

E74350-01

Copyright © 2016, Oracle and/or its affiliates. All rights reserved.

This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited.

The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing.

If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, then the following notice is applicable:

U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered to U.S. Government end users are "commercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government.

This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group.

This software or hardware and documentation may provide access to or information about content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.

Contents

Preface

- Audience

- Documentation Accessibility

- Downloading Oracle Communications Documentation

- Related Documents

1 Release Notes

- New Features

- SNMPv3 Support

- Voice Quality from Session Border Controller (SBC)

- Advanced Filtering of Recent Calls

- Fixes in This Release

- Known Problems

- Setting Mediation Engine Connector Values

- Upgrading

Preface

This document includes information about this release of the Oracle Communications Session Monitor product family.

The Session Monitor product family includes the following products:

- Operations Monitor

- Enterprise Operations Monitor

- Fraud Monitor

- Control Plane Monitor

Audience

This document is intended for all Session Monitor product family users.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Downloading Oracle Communications Documentation

Oracle Communications Session Monitor documentation and additional Oracle documentation is available from the Oracle Help Center Web site:

- http://docs.oracle.com

Related Documents

For more information, see the following documents in the Session Monitor documentation set:

- Oracle Communications Operations Monitor User's Guide: Describes how to use Operations Monitor and Enterprise Operations Monitor to monitor, detect, and troubleshoot IP Multimedia Subsystem (IMS), Voice over Long-Term Evolution (VoLTE), and next-generation network (NGN) networks.

- Oracle Communications Fraud Monitor User's Guide: Describes how to install, configure, and use Fraud Monitor.

- Oracle Communications Session Monitor Mediation Engine Connector User's Guide: Describes how to configure and use Mediation Engine Connector.

- Oracle Communications Session Monitor Developer's Guide: Describes how to extend the Session Monitor product family by using the Oracle Communications Session Monitor SAU Extension.

- Oracle Communications Session Monitor Security Guide: Provides guidelines and recommendations for establishing a secure configuration and implementing security measures for the Session Monitor product family.

1 Release Notes

This document provides release notes for Oracle Communications Session Monitor release 3.3.92.

New Features

Oracle Communications Session Monitor 3.3.92 includes new features, enhancements, and changed functionality including:

- SNMPv3 Support

- Voice Quality from Session Border Controller (SBC)

- Advanced Filtering of Recent Calls

SNMPv3 Support

Session Monitor utilizes SNMP to integrate with other monitoring systems. SNMPv3 is supported in this release. SNMPv2 will continue to be supported.

Voice Quality from Session Border Controller (SBC)

SBCs now send interim media QoS messages during a call. The data is arranged and displayed in 10 second intervals. SBC voice quality reports now achieve parity with the Oracle Communications Operations Monitor (OCOM) probe which also displays QoS data at 10 second intervals.

Advanced Filtering of Recent Calls

You can create advanced filters to filter recent calls based on multiple criteria. You can save advanced filters after creation.

See "Advanced Filtering" in Oracle Communications Session Monitor User's Guide.

Fixes in This Release

Table 1-1 lists the service request (SR) issues reported, bug number, and provides a brief description of the resolution.

Table 1-1 Fixes in This Release

Service Request (SR) Number

Bug Number

Description

Not applicable

22151561

TCP traffic from SBC probes requires TCP quick push setting to be enabled.

Not applicable

22338356

SNMP traps for prefix tags KPI based alerts does not work.

Not applicable

22480582

Platform Setup Application complains about missing DNS config when using NTP server IP address.

Not applicable

22503035

22503061

22503095

User permissions for managing prefix tags and realm/snmp.

Not applicable

22503426

Packet Inspector source and destination columns are not properly sorted.

Not applicable

22503161

MEC user is unable to change its password when user permissions are too low.

Not applicable

22628017

Megaco legs are over correlated if the MGC uses the same transaction IDs for different MGs.

Not applicable

22671565

Change kernel script.

Not applicable

22200020

22332991

Improve the handling of concurrent trace runs.

Not applicable

Not applicable

Added setup_delay attribute to CSV GUI exports.

Known Problems

This section describes known problems and workarounds for release 3.3.92.

Setting Mediation Engine Connector Values

After you upgrade to 3.3.92.0.0, set the Mediation Engine Connector value for proxy_socket_timeout (configurable in /etc/iptego/masterweb.conf) to a value higher than the Timeout for Mediation Engine querying setting on the Mediation Engine. For example, 35 and 30 seconds, respectively. If the Mediation Engine takes up to 30 seconds to query its neighbors and compile the results, the Mediation Engine Connector will not drop the connection prematurely. Please refer to My Oracle Support for further assistance on setting these values.

Upgrading

This section describes workarounds for problems you may encounter when upgrading to release 3.3.90:

- Upgrading from previous installations might take longer than expected.

- Some parts of data migration runs in the background after an upgrade is applied.

Upgrading from Release 3.3.80 to 3.3.90

- The procedure for setting a connection between Session Monitor probes and Mediation Engine has changed.
To retain the connections between your Session Monitor probes and Mediation Engine after an upgrade, do one the following:

- If you are using standalone Session Monitor probes:

1. After the upgrade, manually repeat the setup to connect your Session Monitor probes and Mediation Engine. For more information, see "Mediation Engine Connection List" in Session Monitor Installation Guide.

2. Download and add the trusted certificates to Mediation Engine. For more information, see "Configuring Encrypted Communication" in Session Monitor Installation Guide.

Note:
By default, Mediation Engine rejects unencrypted connections.

- If you are using SBC probes, do one of the following:

- If you require secure connections between SBC probes and Mediation Engine, download and add the trusted certificates to Mediation Engine. For more information, see "Configuring Encrypted Communication" in Session Monitor Installation Guide.

- If you require unsecured connections between SBC probes and Mediation Engine, select the Accept insecure connections from remote probes check box in the Trusted Certificate page of Platform Setup Application.

- The IPv6 protocol is supported and the default capturing filters have been modified. If you experience any capturing issues after an upgrade, review the new default filters and settings in the Media Protocols and Signaling Protocols pages in Platform Setup Application and make changes where applicable.

Upgrading from Release 3.3.70 to 3.3.90

- The configuration to capture traffic has changed. Review the filters and settings in the Media Protocols page in Platform Setup Application and make changes where applicable.

- By default the IPFIX connection between SBC probes and Operations Monitor machines enforces secure communication. Check your configuration in the Trusted Certificate page in Platform Setup Application and on your SBC probes.

Upgrading from Release 3.3.60 to 3.3.90

- The RTP recording data retention system setting has been removed. The data retention of RTP recordings can be configured in the Data Retention page in Platform Setup Application.

Upgrading from Release 3.3.40 to 3.3.90

- You cannot directly upgrade from a release older than 3.3.50. If you are using a 3.3.40 version, upgrade to a 3.3.50 version and then upgrade to release 3.3.90.

- For security reasons, the user interface is available only over HTTPS. In some situations, after the upgrade is successfully completed the upgrade dialog will continue to show the running progress bar.
If the upgrade progress bar does not disappear after 30 minutes of starting the upgrade, refresh the browser window.

Upgrading from Release 3.0 to 3.3.90

- You cannot directly upgrade from a release older than 3.3.50. If you are using a 3.0 version, upgrade to a 3.3.50 version and then upgrade to release 3.3.90.

- The storing of data changed. All call and registration history will be ignored when you upgrade from release 3.0 to a later version.

- When upgrading from a 3.1.X or 3.2.X version, it is possible that within a few hours after the upgrade the performance of the system will be lower and some calls may be lost.

Oracle Legal Notices

Copyright Notice

Copyright © 1994-2017, Oracle and/or its affiliates. All rights reserved.

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This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited.

Warranty Disclaimer

The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing.

Restricted Rights Notice

If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, then the following notice is applicable:

U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered to U.S. Government end users are "commercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government.

Hazardous Applications Notice

This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.

Trademark Notice

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group.

Third-Party Content, Products, and Services Disclaimer

This software or hardware and documentation may provide access to or information about content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.

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Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.