8 Using the Siebel Mobile Connected Application for Siebel Field Service

This chapter describes the tasks that a user of the Siebel Mobile application for Siebel Field Service can execute in online (connected) mode. It includes the following topics:

Using the Home Page for Siebel Field Service
Managing Activities for Siebel Field Service
Managing Service Requests for Siebel Field Service
Managing Accounts for Siebel Field Service
Managing Parts for Siebel Field Service
Managing Orders for Siebel Field Service
Managing Invoices for Siebel Field Service
Managing Assets for Siebel Field Service
Managing Shifts for Siebel Field Service

Tasks Flows for Siebel Field Service

Note:

The procedures in this chapter assume that inline editing is configured for Siebel Mobile. If inline editing is not configured, then pencil icons appear in the user interface. You can tap these icons to edit information. For more information, see "Inline Editing".