Suspending and Resuming a Check

To suspend a check, the workstation screen should be free from prompts and error messages. You can add or transfer the suspended check between revenue centers if there are no items pending dispatch to the kitchen. When you suspend a check, the workstation posts the check to the database but does not print it. Suspended checks are not shown in the Open Check SLU (Screen Look Up).

  1. To suspend a check, perform one of the following actions:
    • Sign on to the workstation while another employee’s check is open.

    • Click the Suspend Order tender key.

    You can suspend only one check at a time.

  2. To resume a check, sign on to the workstation. You can resume a check only from the workstation that suspended the check.