Seating a Guest from the Wait List

Follow these steps to seat a guest request from the Wait List on the host page.

  1. Double-tap quickly on the Wait List to open it.
  2. Select the wait list request.
  3. Select the table for the guest.

    A checkmark indicates the system or user suggested table for the party. (Depending on the configuration, the table suggestion icons might be different.) If you attempt to seat a guest at a table that does not meet the system requirements or guest preferences, the application prompts you for authorization if you do not have the appropriate privilege. Depending on the configuration, the application might prevent you from seating a party that is smaller or larger than the selected table can accommodate. For example, when you attempt to seat a cover count of 1 or 6 at a table whose minimum is 2 and maximum is 5, the application prompts you to confirm the cover count upon seating.

  4. If prompted, select a server to assign to the guest check.
  5. Click Yes at the prompt to begin a new guest check. Seat the guest at the table.

    Depending on the configuration, a guest information chit might print after seating the guest from the Wait List. This chit contains information about the table request, such as guest name, VIP status, party size, revenue center, table assignment, table preferences, server name, seating date and time, and special requirements.

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