Imperative

• The company is growing rapidly due to new products in the market.
• To enable growth and streamline processes, Avanir needed to upgrade to EnterpriseOne 9.2 as well as implement a new security model with ALL Out security
• JD Edwards customer for 10 years, with Financials, Procurement and Sales Order Management

Upgrade Methodology

• Smartbridge has been providing ongoing CNC managed services support for Avanir
• Using Smartbridge’s JDE Upgrade methodology, the upgrade was delivered in a well-organized and consistent manner, with each stage (planning, upgrade, and deployment) clearly defined.

Challenges

• Upgrade to JD Edwards 9.2 without impacting ongoing projects in the 9.0 environment
  • Smartbridge utilized their unique upgrade methodology to allow for migration to new virtual servers, as part of a Simplified upgrade process. This allowed for the JDE 9.0 environment to operate while the upgrade to 9.2 was progressing.
• Avanir was undergoing several other major projects during the JD Edwards upgrade
  • Smartbridge project management worked closely with Avanir and other project stakeholders to make sure key dependencies were accounted for, and project efforts were well coordinated.

Results

• Retrofit effort simplified by eliminating some customizations.
• Upgrade project was completed on-time and under budget.
• Avanir successfully went live on JD Edwards 9.2 in September 2016 as planned.
• The upgrade leaves Avanir in an excellent position to take on additional process improvements and continued growth.

What’s Next? Avanir looks forward to improving the JD Edwards user experience with UX One, and mobile applications.