Welcome to the Oracle Utilities Utility Release Model (URM) Library for Work and Asset Management v2.1 URM Release 2.
The URMs are a set of business process models that show how Oracle Utilities Work and Asset Management supports a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.
The diagram below illustrates five major business areas. The URMs for Oracle Utilities Work and Asset Management support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.