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Oracle Sales Cloud
Release 12

Books



Get Started


Describes how to set up Oracle Sales Cloud for Communications either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for Consumer Goods either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for Financial Services either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for High Tech and Manufacturing either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for Higher Education either while implementing or after implementing Oracle Sales Cloud.
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Describes how to get started with Oracle Incentive Compensation implementations.
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No summary available.
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Mobi for Kindle

Describes the implementation tasks that you must perform to get started using Oracle Sales Cloud's Partner Relationship Management functionality for channel or indirect sales.
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Describes how to get started with the implementation of the Customer Data Management cloud service capabilities, such as identifying and resolving duplicates, validating addresses, and enriching data.
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Describes how to set up sales automation capabilities in Oracle Sales Cloud using a case study to describe concepts and procedures.
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Implementation


Describes how to configure and set up Customer Data Management.
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Provides the conceptual information and procedures needed to implement components and features of Oracle Sales Cloud Enterprise Contracts.
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Describes tasks to configure and set up Incentive Compensation.
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Provides conceptual information and the procedures that you perform to implement the marketing components and features of Oracle Sales Cloud.
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Describes the tasks that you perform to configure and set up Sales.
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Describes how to set up Service Request Management for Oracle Engagement Cloud
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Describes how to import legacy and other data into Oracle Sales Cloud using File-Based Data Import.
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User


Describes the user tasks for creating campaigns and managing the various aspects of campaigns.
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Describes user tasks and features that are common across Oracle Applications Cloud.
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Describes user tasks for customer contracts including creating customer contracts, authoring of contract terms, and maintenance and configuration of contracts.
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Describes user tasks to manage customer information and customer data quality.
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Describes the user tasks for the incentive compensation business process, from creating and managing compensation plans to reviewing and monitoring incentive plans and performance data.
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Describes the user tasks for creating leads and managing the various aspects of leads.
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Describes the user tasks that are related to managing and using Sales Cloud data within Microsoft Outlook.
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Describes user tasks for Oracle Social Network, including using conversations to discuss your business content in a secure environment and using Oracle Social Network in applications that have integrated social networking.
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Mobi for Kindle

Describes the tasks that help sales managers, salespeople, and other sales end users to perform day-to-day business tasks.
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Describes how to renew contracts, track revenue, share addresses, and manage profiles and opportunities.
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Describes the business flows and functionality in retail execution and trade promotion execution areas and how you can perform your day-to-day operations in these areas.
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Describes how merchandisers and order delivery sales representatives can use the CX Retail Execution Application on smartphone or tablet devices to drive in-store execution with optimized sales and delivery routes.
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Describes the user tasks for managing customer information to provide customized products and services to customers in the financial services industry.
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Describes the business flows and functionality in the channel sales execution and direct sales execution areas and how you can perform your day-to-day operations in these areas.
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Describes how student recruiters and admissions coordinators perform routine business tasks that are specific to student recruitment.
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Describes how to use Service Request Management in Oracle Engagement Cloud
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Administration


Describes how to extract Oracle Applications Cloud data and load it into a data warehouse.
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Mobi for Kindle

Provides advanced instruction on creating and customizing Sales Cloud analytics and reports.
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Describes how to install, uninstall, configure, administer, and upgrade Oracle Sales Cloud for IBM Notes.
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Describes how to install, uninstall, configure, administer, and upgrade Oracle Sales Cloud for Outlook.
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Customization


Describes how to customize Oracle Sales Cloud for use with a B2C sales environment.
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Describes how to use tools to customize and extend the Oracle Sales Cloud.
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Provides advanced instruction on creating and customizing Sales Cloud analytics and reports.
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Explains the basics of using the Groovy scripting language to enhance your Oracle Sales Cloud offerings.
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Describes the common customization tasks using tools, such as Application Composer and Page Composer.
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Describes the implementation and configuration steps that are required to integrate Oracle Sales Cloud and Oracle Service Cloud processes.
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Security


Describes the role-based access controls provided with Oracle Incentive Compensation and the tasks that are required to implement these controls so that users have appropriate access to the data and functions.
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Describes how to enable user access to Sales Cloud functions and data.
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Provides a reference of roles, role hierarchies, privileges, and policies as delivered for Enterprise Contracts.
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Provides a reference of roles, role hierarchies, privileges, and policies as delivered for Incentive Compensation.
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Provides a reference of roles, role hierarchies, privileges, and policies as delivered for the Sales offering.
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Development


Describes file-based data imports to import or update legacy and other data into Sales Cloud from external applications.
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Explains the basics of using the Groovy scripting language to enhance your Oracle Sales Cloud offerings.
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Describes how to use REST API for Common Features
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Provides information about using the RESTful API web services in Oracle Sales Cloud and how you can use them to integrate Oracle Sales Cloud with other external systems.
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Describes SOAP web services to integrate with or extend Oracle Applications Cloud.
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Describes SOAP web services to integrate with or extend Oracle Applications Cloud.
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Describes tables and views for common features within Oracle Applications Cloud.
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Describes tables and views for Sales Cloud.
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