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Using Incentive Compensation
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1 Overview

Manage Incentive Compensation: Overview

Use the Manage Incentive Compensation business process activities to effectively link participant performance to earnings. The delivered activities are secured so that specific incentive compensation job roles can perform tasks within each activity.

The following figure shows the high-level flow of the main Manage Incentive Compensation business activities by incentive compensation job role.

Manage Incentive Compensation business process activities

Incentive Compensation Plan Administrator

Plan administrators use the Compensation Plans work area to create and manage compensation plans, classification rules, and credit categories.

Incentive Compensation Manager

Compensation managers use the Participant Assignment work area to:

  • Manage date-effective rules to determine:
    • Who receives credit for each business transaction
    • How much credit to allocate
  • Manage and assign incentive payment plans and roles.
  • Assign participants to analysts and balance analyst workload.

In the Credits and Earnings work area, compensation managers submit and monitor transaction processes that:

  • Collect, adjust, hold, and maintain transactions as well as collect performance data
  • Credit participants
  • Calculate earnings

In the Payments work area, compensation managers create and approve payment batches as well as submit and monitor transaction processes that:

  • Determine payments and adjustments
  • Export payment data

Incentive Compensation Analyst

Compensation analysts perform many of the same tasks as the compensation manager, but don't have permission to make assignments or create or pay payment batches.

In addition, analysts use the Participant Snapshot work area to:

  • Manage participant details
  • Individualize participant compensation and payment plans

Analysts use the Credits and Earnings and Participant Snapshot work areas to research and resolve incentive disputes.

Incentive Compensation Participant and Incentive Compensation Participant Manager

Participants and participant managers use dashboards and reports in the Sales Compensation work area to:

  • Review and accept incentive plans
  • Monitor personal performance data
  • Monitor team performance data--participant managers only
  • Review incentive earnings and payments
  • Create incentive disputes

Incentive Compensation Application Administrator

The application administrator maintains incentive compensation business units and objects, such as calendars, currency, and table attributes using the Setup and Maintenance work area and these task lists:

  • Define Incentive Compensation Shared Configuration
  • Define Incentive Compensation Business Unit Configuration
  • Define Incentive Compensation Custom Qualifiers and Lookups

Job Roles and User Guide Chapters

The following table identifies the chapters in this guide that are relevant for each job role.

Job Role Relevant Chapters

Plan administrators

2 Incentive Plans Overview

3 Expressions

4 Plans and Plan Components

5 Performance Measures

6 Rate Tables

7 Incentive Formula and Earnings Calculation

8 Plan Validation, Approval, Export, and Import

9 Worked Examples for Incentive Plans

14 Credit, Rollup, and Classification Overview

15 Credit, Rollup, and Classification Parameters

16 Credit, Rollup, and Classification Rules

17 Credit, Rollup, and Classification Processing

Compensation Managers

10 Participant Imports

Compensation Managers and Analysts

11 Participant Assignments

12 Processing Currencies

13 Import and Collection Processing

14 Credit, Rollup, and Classification Overview

15 Credit, Rollup, and Classification Parameters

16 Credit, Rollup, and Classification Rules

17 Credit, Rollup, and Classification Processing

18 Calculation Processing

19 Payment Plans

20 Payment Processing

21 Dispute Management

Application Administrator

22 Maintenance: Shared Configuration

23 Maintenance: Business Unit Configuration

24 Maintenance: Custom Qualifiers and Lookups