Contents

Title and Copyright Information

Preface

1 Introduction

2 Importing Customers Using File-Based Import

3 Exporting Customers Using File-Based Export

4 Exporting and Importing Data Between Oracle Sales Cloud Instances

5 Importing Customers Using Data Import

6 Enriching Data Using Social Data and Insight Cloud Service

7 Managing Customer Data Quality

8 Managing Party Information

9 Managing Hierarchy Information

10 Managing Enterprise Resource Information

11 Viewing Audit Histories

Glossary