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Oracle Sales Cloud Release 11

Books



Get Started


Describes how to get started with subscribing to Oracle Cloud services, how to add users and access service consoles.
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Describes how to get started with Oracle Incentive Compensation implementations.
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Describes how to set up a sales automation solution in Oracle Sales Cloud using a case study to illustrate concepts and procedures.
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Describes how to set up and configure Oracle Sales Cloud for Communications either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for Consumer Goods either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for Financial Services either while implementing or after implementing Oracle Sales Cloud.
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Describes how to set up and configure Oracle Sales Cloud for High Tech and Manufacturing either while implementing or after implementing Oracle Sales Cloud.
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Provides basic setup instructions for Oracle Partner Relationship Management.
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Implementation


Describes tasks to configure and set up Customer Data Management.
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Provides the conceptual information and procedures needed to implement components and features of Oracle Sales Cloud Enterprise Contracts.
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Describes tasks to configure and set up Oracle Incentive Compensation.
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PDF for offline viewing

ePub for iBooks and mobile devices

Provides conceptual information and the procedures that you perform to implement the marketing components and features of Oracle Sales Cloud.
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Describes the tasks that you perform to configure and set up Sales.
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Describes how to import legacy and other data into Oracle Sales Cloud using File-Based Data Import.
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User


Provides advanced instruction on creating and customizing Sales Cloud analytics and reports.
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Describes how to use Sales Cloud analytics and reports.
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Describes user tasks for creating campaigns and managing the various aspects of campaigns.
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Describes user tasks and features that are common across Oracle Applications Cloud.
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Describes user tasks for customer contracts including creating customer contracts, authoring of contract terms, and maintenance and configuration of contracts.
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Describes user tasks to manage customer information and customer data quality.
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Describes user tasks for the incentive compensation business process, from creating and managing compensation plans to review and monitoring of incentive plans and performance data.
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Describes user tasks for creating leads and managing the various aspects of leads.
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Describes user tasks for Oracle Social Network, including using conversations to discuss your business content in a secure environment and using Oracle Social Network in applications that have integrated social networking.
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Mobi for Kindle

Describes user tasks to help sales managers, salespeople, and other sales end users perform day-to-day business tasks.
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Describes user tasks related to contract renewals, billing usage, and tracking renewal sales revenue in the communications industry.
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Describes user tasks for managing activities related to retail execution and trade promotions in the consumer goods industry.
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Describes the user tasks for managing customer information to provide customized products and services to customers in the financial services industry.
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Describes the business flows and functionality in the channel sales execution and direct sales execution areas and how you can perform your day-to-day operations in these areas.
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Describes how to use Oracle Social Data and Insight Cloud Service to update data in your Oracle Cloud application.
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Mobi for Kindle

Describes how to use Oracle Address Verification Cloud Service to verify and standardize addresses in your Oracle Cloud application.
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Administration


This guide describes administrative procedures and concepts for reports and analytics.
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Mobi for Kindle

Learn how to extract Oracle Fusion Applications Cloud data and load it into a data warehouse.
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Mobi for Kindle

Describes how to install, uninstall, configure, administer, and upgrade Oracle Sales Cloud for IBM Notes.
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Describes how to install, uninstall, configure, administer, and upgrade Oracle Sales Cloud for Outlook.
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Customization


Describes how to customize Oracle Sales Cloud for use in a B2C environment.
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Provides advanced instruction on customizing Oracle Sales Cloud industry solutions.
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Describes how to use tools to customize and extend the Oracle Sales Cloud.
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Introduces you to simple, common customizations of Oracle Sales Cloud using tools such as Application Composer and Page Composer.
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Explains the basics of using the Groovy scripting language to enhance your Oracle Sales Cloud offerings.
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Mobi for Kindle

Describes the implementation and configuration steps that are required to integrate Oracle Sales Cloud and Oracle Service Cloud processes.
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Security


Describes role-based access controls provided for Oracle Incentive Compensation, and the tasks required to implement these controls so that users have appropriate access to data and functions.
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Describes how to implement user access to Sales Cloud functions and data.
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ePub for iBooks and mobile devices

Provides a reference of roles, role hierarchies, privileges, and policies as delivered for Enterprise Contracts.
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Provides a reference of roles, role hierarchies, privileges, and policies as delivered for Incentive Compensation.
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Provides a reference of roles, role hierarchies, privileges, and policies as delivered for the Sales offering.
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Development


Describes file-based data imports to import or update legacy and other data into Sales Cloud from external applications.
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Provides information about using RESTful API web services in Oracle Sales Cloud and how you can use them to integrate Oracle Sales Cloud with other spoke systems.
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Describes SOAP web services to integrate with or extend Oracle Applications Cloud.
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Describes SOAP web services to integrate with or extend Oracle Applications Cloud.
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Describes tables and views for common features within Oracle Applications Cloud.
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Describes tables and views for Sales Cloud.
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