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Activating Your Trial Subscription

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About Activating a Trial Subscription

When your trial subscription to a service is ready to be activated, you will receive an email from Oracle Cloud. You then use the My Account application to activate your service.

Only trial requests that have been processed by Oracle can be activated.

You can navigate to the service activation in two ways: from the email or from My Account. You can use either method to activate your service.

Using the Activate My Trial Link in the Email from Oracle Cloud

One way to activate a trial is to use the activation link provided in the email from Oracle Cloud. Oracle sends the email when your service is ready to be activated.

To use the email link to request that Oracle activate your trial subscription:

  1. Open the email you received from Oracle Cloud with the following subject:

    Welcome to Oracle Cloud. Activate your trial.

  2. Review the detailed information about your service included in the email.

  3. Click Activate My Trial.

    • If you are not signed in, the Oracle Sign In page opens. Enter your Oracle.com account credentials and click Sign In. The My Account application opens and displays the details page for the service.

    • If you are already signed in to your Oracle.com account, the My Account application opens immediately and displays the details page for the service. You do not need to sign in again.

    On the details page for the service, note that the system:

    • Displays a message indicating the service has been submitted for activation. The activation is in progress. You will receive another email when the service is active and ready to use.

    • Updates the cloud icon to indicate the current status.

    • Updates the Status field in the Additional Information section to indicate the current status.

For more information about the results, see Notes About Activating a Trial Subscription for a Service.

Opening My Account to Activate Trials Directly

If you activated your trial subscription by using the email link, you can skip this section, which describes an alternate way to activate a trial subscription.

To open My Account to request that Oracle activate your trial subscription:

  1. Sign in to My Account.

    1. Open your web browser and go to the Oracle Cloud website:

      http://cloud.oracle.com

    2. Click Sign In and then click Sign In to My Account.

    3. Enter your Oracle.com account credentials and click Sign In. The Dashboard page in My Account opens.

  2. Navigate to the appropriate page depending on the type of trial you want to activate:

    • To activate a trial subscription for a Software as a Service (SaaS) service, click Applications.

    • To activate a trial subscription for a Platform as a Service (PaaS) service, click Platform Services.

  3. Locate your trial subscription that is ready to be activated. The Applications page and the Platform Services page list the services that are awaiting activation at the top of the page.

    Surrounding text describes activation1.gif.

    Note that:

    • The cloud icon and its hover text indicate that the service has not been activated.

    • The Subscription field specifies the date by which you must activate the trial subscription for this service. If you do not activate the service by the deadline, Oracle Cloud cancels the subscription.

    • The Activate button, which appears only if the service needs to be activated, is now available.

  4. Click Activate.

    Note that the system:

    • Displays a message at the top of the page indicating the service has been submitted for activation. The activation is in progress. You will receive another email when the service is active and ready to use.

    • Places the service listing in alphabetic order on the page.

    • Updates the cloud icon and the Subscription field to indicate the activation is in progress.

Notes About Activating a Trial Subscription for a Service

When you activate a trial subscription, note that:

  • If you activate an Oracle Java Cloud Service trial, both Oracle Java Cloud Service and Oracle Database Cloud Service, which is included with the Java trial, will be activated.

  • If you navigate to the Applications page or the Platform Services page in My Account after activating a trial subscription, the service is listed but it may not be fully activated yet by Oracle. When fully activated, the status is set to Active. For more information, see Using My Account to Activate and Monitor Oracle Cloud Services.

  • When the service activation process is complete, the service and its details will be available in My Services, where you can monitor the status and usage of the service. For more information, see  Using My Services to Monitor and Administer Oracle Cloud Services.

    If you already have trial or paid subscriptions to Oracle Cloud services, you can go to My Services before you activate your service. However, if this request is your first request for a trial or paid subscription, you will not have access to My Services until after the activation process.

Monitoring the Progress of Your Trial Activation Request

As the account administrator, you use the My Account application to view the current status of an Oracle Cloud service and monitor the progress of an activation request.

When you activate a trial subscription, Oracle processes the information and creates the required instances for your Oracle Cloud service. This process may take some time. You can view the service information in My Account, but its status may indicate that the activation for the service is still initializing or in progress.

When the activation is complete:

  • The status is set to Active.

  • You receive an email with role-specific details and access information.

  • The My Services application displays the service and its details, and lets you monitor the status and usage of the service.