1/12

Contents

Title and Copyright Information

Preface

• Audience
• Accessing Oracle Communications Documentation
• Documentation Accessibility
• Document Revision History

1 Oracle AIA Installation Overview

• About Oracle AIA and Oracle Communications Solutions Integrations
• Overview of Oracle AIA Installation Procedure
• About Pre-Built Integrations Options
• About Pre-Built Integrations Deployment
  • About Co-Deployment for Functional Interoperability
  • About Security Policies
  • About Undeploying Pre-Built Integrations
  • About Deploying in Clustered Environments
• Directory Placeholders Used in This Guide

2 Oracle AIA System Requirements

• Software Requirements
• Hardware Requirements
• Information Requirements

3 Oracle AIA Pre-Installation Tasks

• Pre-Installation Tasks
  • Enabling Unicode Support on UNIX
  • Deploying JCA Resource Adapter
  • Configuring the Timeout Values
  • Creating Oracle Data Integrator Repositories
  • Cluster Pre-Installation Tasks
    • Configuring Node Manager Startup
    • Restarting Servers With Pending Configuration Changes
    • Adding Servers to the Oracle HTTP Server Configuration File
    • Disabling Web Services Endpoint Failover
    • Configuring the WebLogic Servers
    • Checking the Node Manager and SOA Server Status

4 Installing Oracle AIA

• About Installing Oracle AIA
• Installation Assumptions
• Installing Oracle AIA by Using Interactive Install
• Installing Oracle AIA by Using Silent Install
• Preparing the SOA Domain
  • Copying Domain Configuration Files
  • Updating the Domain

5 Configuring and Deploying Pre-Built Integrations

• About Configuring Pre-Built Integrations
• Configuring Pre-Built Integrations by Using Active Configuration
• Configuring Pre-Built Integrations by Using Silent Configuration
• Deploying Pre-Built Integrations
  • Pre-Deployment Tasks
  • Deploying Pre-Built Integrations
• Troubleshooting Configuration and Deployment
  • Unique Constraint Violation for Agent Assisted Billing Care
  • Deployment Error for Metadata Service Tablespace

6 Oracle AIA Post-Installation Tasks

• Overview of Oracle AIA Post-Installation Tasks
• Post-Installation Tasks for All Pre-Built Integrations
  • Importing Oracle AIA Libraries into Oracle JDeveloper
  • Setting Up Oracle AIA Users and Groups in Oracle WebLogic Server
  • Suppressing Auto-Retry and Preventing Multiple Error Notifications and Trouble Tickets
  • Configuring Email Error Notification
    • Updating SOA Workflow Properties and Messaging Driver
    • Creating the SOA User Messaging Preferences Oracle AIA User and Email Channel
    • Updating Oracle AIA Configuration Properties
  • Reapplying Backed Up Customizations
• Post-Installation Tasks for Multiple Pre-Built Integrations
  • Configuring Siebel CRM
  • Enabling UTC Date Format in Siebel CRM
  • Configuring Session Pool Manager
  • Configuring Routing Rules for Co-Deployed Pre-Built Integrations
• Agent Assisted Billing Care Post-Installation Tasks
• Order to Cash Post-Installation Tasks
  • Disabling Product Attribute Validation in OSM Order to Activate Cartridges
  • Adding the Singleton Property
  • Supporting Message Priority
  • Updating the BRM Internal ID in the Oracle AIA Application Registry
  • Adding the No Authentication Security Policy to the Product Class Service
  • Replacing the Test Orchestration Process with Your Order Management System
  • Specifying Valid Phone Number Format in BRM
• Product Master Data Management Post-Installation Tasks
  • Configuring Endpoint URLs for Product Hub Web Services
  • Updating Product.Source.PIP Property Value
  • Updating Integration Services
  • Product Master Data Management for Design Studio Post-Installation Tasks
• Development Post-Installation Tasks
  • Changing Oracle AIA Deployment Passwords
  • Adding Oracle AIA to a New Node of an Existing SOA Cluster
  • Making Upgrade-Safe Composite Customizations
  • Managing Oracle AIA Files in the MDS Repository
    • Downloading Files from the MDS Repository
    • Uploading Changed Files to the MDS Repository
  • Updating PublicationService User Credentials
  • Splitting Cross Reference Tables

7 Verifying Oracle AIA Installation

• Verifying File Creation
• Verifying Logs
• Verifying Composite Deployment
• Verifying Session Pool Manager Connection
• Verifying Security Policy Attachment

8 Upgrading to Oracle AIA 12.2

• About Upgrading to Oracle AIA 12.2
• Pre-Upgrade Tasks
• Upgrading to Oracle AIA 12.2
• Post-Upgrade Tasks
  • Setting JVM Parameters for Siebel CRM
  • Migrating Custom Data
  • Migrating Database Tables

9 Uninstalling Oracle AIA

• About Uninstalling Pre-Built Integrations
• Undeploying Pre-Built Integrations
• Uninstalling Oracle AIA
• Cleaning the Environment
  • Removing Oracle AIA Artifacts from the WebLogic Server
  • Deleting Oracle AIA Files
  • Deleting Oracle AIA Metadata
  • Deleting Oracle AIA Security Policies
• Verifying Uninstallation