Workflow Notifications

There are several types of email notifications that are sent in the workflow process.

Notification Type	Description
Approval	Sent to users who need to approve submitted requests
Assignment	Sent to users who are assigned a request
Collaborate	Sent to users who are asked to collaborate on requests
Commit	Sent to users who need to commit approved requests
Escalation	Sent to Data Managers for requests that need their attention due to a: Timeout: An invitee has not responded to the reminder emails Deadlock: There are not enough approvers available to meet the approval policy requirements
Invalid Policy	Sent to Owners and Metadata Managers for the application or dimension to which the policy applies if a policy to be enforced does not have any invitees (for example, there are no policy users available or a policy group does not contain any users) for an In Flight request.
Reminder	Sent to approvers or committers who have not yet taken action on a request
User mentions	Sent to users who are mentioned in a request or request item comment
Updates	Sent to submitters of a request when the request is: Completed Pushed back Rejected

Note:

Reminder and escalation notifications are sent only if they have been configured in the approval or commit policies governing the request.

Workflow Email Example

The workflow notification below invites William to approve a submitted request named New rollup. The email provides a summary of the request: who created it, the view and viewpoints affected, the number of request items to approve, and the number of comments and attachments. William can click the link to navigate directly to the request.