Implementing Loyalty Contents Contents Title and Copyright Information Preface1 About This Guide Audience and Scope Related Guides 2 Implement Oracle Loyalty Overview of Oracle Loyalty Implementation Oracle Loyalty Public Unique IDs 3 Implement Loyalty Members Loyalty Member Tasks Manage Loyalty Member Tasks 4 Implement Loyalty Transactions Loyalty Transaction Tasks Manage Loyalty Transaction Tasks 5 Implement Oracle Loyalty Service Requests Set Up Oracle Loyalty to Support Computer Telephony Integration (CTI) 6 Implement Audit Trail Set Up Oracle Loyalty to Support Audit Trail