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## 1.4 Oracle Digital Assistance

You can reduce the time taken to access the transaction screens through automatic text or voice processing using the Oracle Digital Assistant (ODA).

To enable and access the virtual assistant:

1. From the user menu list, to enable the virtual assistant, switch to from the Virtual Assistant field.
   A Virtual Assistant icon is displayed on the screen.

   Figure 1-7 Virtual Assistant

   Description of "Figure 1-7 Virtual Assistant"
2. Click .
   The chat window is displayed.

   Figure 1-8 Virtual Assistant Chat Window

   Description of "Figure 1-8 Virtual Assistant Chat Window"
3. Specify the query, for which you need assistant.
4. Specify the account number for the account type selected and click .

Parent topic: Overview of Retail Lending Services