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## 3.4 Accounts

Under the Accounts menu, you can perform various vital transactions on a loan account.

This topic contains the following subtopics:

- Loan Adhoc Charges
  You can initiate a transaction to collect adhoc charges for a loan account using the Loan Adhoc Charges screen.
- Loan Disbursement
  You can initiate a disbursement for the loan account using the Loan Disbursement screen. The disbursement can be a partial or full disbursement.
- Loan 360
  The Loan 360 screen is the dashboard for loans service, which gives a consolidated view of all the details related to a loan account and helps user to perform various transactions on the account.
- Transaction Inquiry
  User can access the details of a particular transaction and provide clarifications to customers with the help of available features in the Transaction Inquiryscreen.
- Transaction View & Reversal
  User can view the loan transactions related to an account. If required, user can also initiate reversal of the transaction after due diligence using the Transaction View & Reversal screen.
- Fees Modification and Waiver
  User can modify or waive an overdue fees of an Active account, that is not paid by the customer using the Fees Modification and Waiver screen.
- Manage Hardship
  User can create, edit, and withdraw a hardship plan for a loan account using the Manage Hardship screen.
- SCRA Benefit Activation
  User can submit the SCRA requisition customer's loan accounts using the SCRA Benefit Activation screen.
- Maintain Account Condition
  User can view and add a new account condition for the selected loan account using the Maintain Account Condition screen.
- Loan Disbursement Schedule
  You can view the future disbursement schedules maintained along with their settlement details using the Loan Disbursement Schedule screen.

Parent topic: Operation