Error in connecting to Express

Message text

If there is an error in connecting to Express, you may receive the following message: "Cannot connect to Express."

Reasons for the error

The message "Cannot connect to Express" indicates that you are not able to make a connection to an Express Server session for one of the following reasons:

• You have provided incorrect login information. Verify all login information that you provided when logging into Express Server, which includes:

  Username

  Password

  Domain, if required

  Server, if required

  UUID or EndPoint, if required

• The necessary TCP/IP software may not be installed on the client. Check with your network administrator.

• The Express Server service may not be running. Check the Express Service manager for the instance of Express Server that you are using.

• The Express Server client support files have not been installed or cannot be found. Verify whether the xpdb.db file is located in the oracle_home/OLAP/OES630/SERVICE/OEC630 directory. If the directory and file do not exist, they have not been installed. Install them. If the file exists, check the File I/O option in the Express Service Configuration Manager to verify that the ServerDBPath setting contains the oracle_home/OLAP/OES630/SERVICE/OEC630 directory. If it does not, edit the setting.

• For NT installations the network ID that you are using to log into Financial Analyzer requires the Log on locally right. Check with your network administrator to verify that this right has been set for the network ID.