|Oracle Collaboration Suite Installation Guide
Release 1, Version 22.214.171.124.0 for Windows
Part Number B10262-01
This appendix describes common installation problems and solutions.
This appendix contains these topics:
Most configuration errors involve failure to carefully follow preinstallation instructions. The following section describes some common installation problems, their possible causes, and how to correct the problem. Installation and configuration actions are captured in the following log files:
.logfile records any errors encountered during installation.
\ifs\files\log\FilesConfig.logfile records errors encountered during Oracle Files configuration.
_Node.logis the Files Node log file. Review this file to diagnose protocol servers and agents that are currently running. It is also useful for diagnosing issues with starting and stopping the protocol servers and agents.
\j2ee\OC4J_iFS_files\application-deployments\files\OC4J_iFS_files_default_island_1\application.logis the Files HTTP Node log file. Review this log to diagnose the Oracle Files application and
OC4J_iFS_files. This log is also useful for diagnosing issues when using Oracle Files with the Web browser or DAV clients (Webfolders, and Oracle FileSync).
This section describes the following problems:
The database is not running or is not available, or the listener is not running. Start the database and listener prior to configuration.
The database is not running or Oracle Text is not correctly configured. Start the database prior to installation and check the
The values in
.ora are too low. Check the
\ifs\files\log directory for the log file of the failed server. Edit the
.ora file (or change the
SPFILE), but provide larger values.
ctxhx process is misconfigured and is spinning.
ctxhxis using more than 80% of a CPU and does not complete within a minute.
ctxhxprocess using Task Manager.
VerifyContextby performing the following procedures:
CLASSPATHto include the following:
VerifyContextto determine the source of the error.
OPEN_CURSORS value in the
.ora is too low. Modify the
.ora file or change
SPFILE using a larger value for
Tuning is required.
To ensure that the installation succeeds on the remote nodes you choose, select a path for Oracle home that is the same on all chosen nodes and is writable. Otherwise, installation on the remote nodes fails. No error message indicates this failure.