Skip Headers
Oracle® Enterprise Manager Cloud Control Upgrade Guide
12c Release 1 (12.1.0.1)
E22625-09
  Go To Table Of Contents
Contents
Go To Index
Index

Previous
Previous
 
Next
Next
 

31 Updating Incident Rules

During upgrade, all Notification Rules created in the earlier release of Enterprise Manager are automatically migrated to corresponding Incident Rulesets that act on the targets originally defined in the Notification Rule. For more information about Incident Rulesets, see Appendix A.

However, for situations where the target type modeling has changed in Enterprise Manager Cloud Control, you must manually adjust the rules. This appendix describes how you can manually adjust the rulesets.

In particular, it covers the following:

Why Update Incident Rules

In the earlier releases of Enterprise Manager, OMS and Repository was a common target type defined for all the OMSes in your environment. And the metrics collected for the different OMSes were shown within this common target type.

However, in Enterprise Manager Cloud Control, in addition to the target type OMS and Repository, a new target type Oracle Management Service has been introduced to represent each of the OMSes in your environment. Therefore, if you have five OMSes in your environment, you will see one target type OMS and Repository and five instances of the target type Oracle Management Service - one for each OMS.

While the target type OMS and Repository captures metrics that are common to all the OMSes in your environment, the target type Oracle Management Service captures metrics specific to an OMS.

Table 31-1 lists the metrics and describes the changes done to them due to the introduction of a new target type Oracle Management Service, and the actions you must take for each change.

Table 31-1 Changes to Metrics and Updates to Be Done

Change Type Change Description Affected Metrics Action to Be Taken by You

Retained

Some metrics have been retained for the same target type —OMS and Repository.

The following metrics havebeen retained:

  • Collections Waiting To Run

  • DBMS Job Invalid Schedule

  • DBMS Job Processing Time (% of Last Hour)

  • DBMS Job UpDown

  • Dequeue Status

  • Enqueue Status

  • Job Step Backlog

  • Notification UpDown

  • Number of Active Agents

  • Overall Files Pending Load - Agent

  • Overall Rows Processed by Loader in the Last Hour

  • Number of Agent Restarts

  • Target Addition Rate (Last Hour)

  • User Addition Rate (Last Hour)

No changes required.

Moved

Some metrics have been moved to the individual target type—Oracle Management Service.

The following metrics havebeen moved:

  • Loader Throughput (rows per second)

  • Total Loader Runtime in the Last Hour (seconds)

  • Management Service Status

  • Job Dispatcher Processing Time, (% of Last Hour)

  • Service Status

  • Repository Session Count

    [Note: This metric has moved under the child targets OMS Console and OMS Platform]

Set up new incident rules to respond to the metrics that have been moved to different target types.

See Updating Incident Rules for Moved Metrics

Renamed

Some metrics have been renamed for easy undersanding.

The following metrics havebeen renamed:

  • Average Notification Delivery Time (ms) Per Method [Renamed to Average Notification Time (seconds)]

  • Notifications Waiting [Renamed to Pending Notifications Count]

Update the incident rules set to the metrics that have been renamed.

See Updating Incident Rules for Renamed Metrics

Decommissioned

Some metrics have been decommissioned due to lack of support in Enterprise Manager Cloud Control.

The following metrics havebeen decommissioned:

  • Number of Duplicate Targets

  • Notification Processing Time (% of Last Hour)

  • Overall Files Pending Load - Loader

  • Notifications Waiting

    (Note: This is different from the Notifications Waiting metric that is renamed. This one does not have objects, while the one renamed has objects.)

Remove decommissioned metrics from the incident rules.

See Deleting Incident Rules


Updating Incident Rules for Moved Metrics

To update the incident rules set to the metrics that have been moved to the individual target type Oracle Management Service in Enterprise Manager Cloud Control, follow these steps:

  1. In Cloud Control, from the Setup menu, select Incidents, and then, click Incident Rules.

  2. On the Incident Rules page, from the table, select an incident rule created for Oracle Management Service (OMS), click Edit.

  3. On the Edit Rule Set page, in the Rules tab, select the event rule that operates on the moved metrics, and click Edit.

    Enterprise Manager displays the Edit Rule Wizard where you can edit the incident rule for the selected incident rule set.

  4. In the Edit Rule Wizard, do the following:

    1. On the Select Events page, select the metrics listed in the second row of Table 31-1, and click Remove.

    2. Click Next.

    3. On the Add Actions page and the Specify Name and Description page, click Next without making any change.

    4. On the Review page, click Continue.

  5. Click Save.

    Enterprise Manager displays the Incident Rules page.

  6. On the Incident Rules page, click Create Rule Set.

  7. On the Create Rule Set page, enter a unique name for the rule set.

  8. In the Targets tab, select All targets of types, and select Oracle Management Service.

  9. In the Rules tab, click Create.

  10. In the Select Type of Rule to Create dialog, select Event Rule, and click Continue.

    Enterprise Manger displays the Create New Rule Wizard where you can create a new incident rule set.

  11. In the Create New Rule Wizard, do the following:

    1. On the Select Events page, from the Event Type list, select Metric Alert.


      Note:

      For the metric Management Service Status, select Target Availability from the Event Type list.

    2. Select Specific metric alerts, and click Add.

    3. In the Select Specific Metric Alert dialog, do the following:

      1. In the Search region, from the Target Type list, select Oracle Management Service, and then, click Search.

      2. From the table, select the moved metrics listed in the second row of Table 31-1.

      3. In the Severity and Corrective Action Status region, from the Severity list, select an appropriate severity level.

      4. Click OK.

    4. Click Next.

    5. On the Add Actions page and the Specify Name and Description page, click Next without making any change.

    6. On the Review page, click Continue.

  12. Click Save.

    Enterprise Manager displays the Incident Rules page.


Note:

Repeat the procedure for all other incident rules created for the OMS.

Updating Incident Rules for Renamed Metrics

To update the incident rules set to the metrics that have been renamed in Enterprise Manager Cloud Control, follow these steps:

  1. In Cloud Control, from the Setup menu, select Incidents, and then, click Incident Rules.

  2. On the Incident Rules page, from the table, select an incident rule created for Oracle Management Service (OMS), click Edit.

  3. On the Edit Rule Set page, in the Rules tab, select the event rule that operates on the renamed metrics, and click Edit.

    Enterprise Manager displays the Edit Rule Wizard where you can edit the incident rule for the selected incident rule set.

  4. In the Edit Rule Wizard, do the following:

    1. On the Select Events page, select the metrics listed in the third row of Table 31-1, and click Remove.

    2. Click Add.

    3. In the Select Specific Metric Alert dialog, do the following:

      1. In the Search region, from the Target Type list, select OMS and Repository, and then, click Search.

      2. From the table, select the renamed metrics listed in the third row of Table 31-1.

      3. In the Severity and Corrective Action Status region, from the Severity list, select an appropriate severity level.

      4. Click OK.

    4. Click Next.

    5. On the Add Actions page and the Specify Name and Description page, click Next without making any change.

    6. On the Review page, click Continue.


Note:

Repeat the procedure for all other incident rules created for the OMS.

Deleting Incident Rules

To remove the decommissioned metrics from the the incident rules, follow these steps:

  1. In Cloud Control, from the Setup menu, select Incidents, and then, click Incident Rules.

  2. On the Incident Rules page, from the table, select an incident rule created for Oracle Management Service (OMS), click Edit.

  3. On the Edit Rule Set page, in the Rules tab, select the rule Metric Alerts Event Rule, and click Edit.

    Enterprise Manager displays the Edit Rule Wizard where you can edit the incident rule for the selected incident rule set.

  4. In the Edit Rule Wizard, do the following:

    1. On the Select Events page, select the metrics listed in the last row of Table 31-1, and click Remove.

    2. Click Next.

    3. On the Add Actions page and the Specify Name and Description page, click Next without making any change.

    4. On the Review page, click Continue.


Note:

Repeat the procedure for all other incident rules created for the OMS.