D Troubleshooting Repository Creation Utility

This appendix contains information to help you troubleshoot any issues you might encounter while running Repository Creation Utility (RCU).

This chapter contains the following sections:

Section D.1, "General Troubleshooting Tips"
Section D.2, "RCU Log Files"
Section D.3, "Need More Help?"

D.1 General Troubleshooting Tips

If you encounter an error during installation:

Read the Oracle Fusion Middleware Release Notes for the latest updates. The most current version of the release notes is available on Oracle Technology Network in the Oracle Fusion Middleware Documentation page.

Select the documentation library for your specific product release to view the release notes.
Verify that your computer meets the requirements specified in the Oracle Fusion Middleware System Requirements and Specifications document.

Select the document that is applicable for your release.
Verify that your environment meets the certification requirements for your release and platform, as specified on the Oracle Fusion Middleware Supported System Configurations page.
Make sure that your database is up and running.
If you entered incorrect information on one of the screens, use the navigation pane on the left hand side of the graphical interface to return to that screen.
If an error occurred while running RCU:
1. Note the error and review the installation log files (see Section D.2).
2. Correct the issue that caused the error. Depending on the type of error, you may either continue with your RCU operation, or be forced to restart RCU.
3. Continue or restart RCU to complete your desired operation.

D.2 RCU Log Files

The main RCU log file is written to the ORACLE_HOME/oracle_common/rcu/log/logdir.date_timestamp/rcu.log (on UNIX operating systems) or ORACLE_HOME\oracle_common\rcu\log\logdir.date_timestamp\rcu.log (on Windows operating systems) file. For example, on a UNIX operating system:

ORACLE_HOME/oracle_common/rcu/log/logdir.2012-01-02_03-00/rcu.log

In addition to this general log file, each component writes a log file of its own. All component log files are also written to the same directory as the rcu.log file.

Table D-1 lists the component log file names in alphabetical order by log file name.

Table D-1 RCU Component Log File Names

Component	Log File Name
Metadata Services	`mds.log`
Audit Services	`iau.log`
Audit Services Append	`iau_append.log`
Audit Services Viewer	`iau_viewer.log`
Oracle Platform Security Services	`opss.log`
User Messaging Service	`ucsums.log`
WebLogic Services	`wls.log`
Call Control	`ucscc.log`
Service Table	`stb.log`

D.3 Need More Help?

If this appendix does not solve the problem you encountered, try looking for a solution on My Oracle Support (formerly OracleMetaLink):

https://support.oracle.com/

If you are unable to find a solution for your problem, open a service request.