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Installing and Configuring Oracle Data Integrator
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B Troubleshooting Oracle Data Integrator

This appendix describes solutions to common problems that you might encounter when installing Oracle Data Integrator.

The following sections are included:

B.1 Understanding General Troubleshooting Tips

If you encounter an error during installation:

B.2 Understanding Installation and Configuration Log Files

The installation and configuration log files can contain useful information to help troubleshoot any issues you may encounter. For more information about these log files and their contents, see "Configuring Installation and Configuration Log Files" in Installing Software with the Oracle Universal Installer.

B.3 Verifying ODI Client and Repository Compatibility

If you are using Oracle Data Integrator with other Oracle Fusion Middleware products, make sure you have read the Understanding Interoperability and Compatibility.

Oracle strongly recommends that you use identical versions of different ODI components such as ODI Studio, ODI Console, standalone and J2EE Agents, and executable scripts for a specific site or platform. In addition, you should make sure your Master and Work Repository versions are compatible with these components (Table B-1).

Table B-1 ODI Component and Repository Compatibility

Oracle Data Integrator Component Version Repository Version

12c (12.1.2)

05.01.01.16

11g Release 1 (11.1.1.0.7)

04.03.04.02

11g Release 1 (11.1.1.6.0)

04.03.04.02


B.4 Need More Help?

If this appendix does not solve the problem you encountered, try looking for a solution on My Oracle Support (formerly OracleMetaLink):

https://support.oracle.com/

If you are unable to find a solution for your problem, open a service request.