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Administering Oracle User Messaging Service
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3 Monitoring Oracle User Messaging Service

This chapter describes how to monitor Oracle User Messaging Service by using Oracle Enterprise Manager Fusion Middleware Control.

This chapter includes the following topics:

3.1 Monitoring Oracle User Messaging Service

You can monitor Oracle User Messaging Service logs and metrics using Oracle Enterprise Manager Fusion Middleware Control.

To monitor Oracle User Messaging Service:

  1. Log in to Oracle Enterprise Manager Fusion Middleware Control as an administrator.

    Description of ns_login.gif follows
    Description of the illustration ns_login.gif

  2. Expand the User Messaging Service folder.

  3. Select the server or driver of your choice.

    If you select a driver, quick statistics are displayed that indicate the state and performance of the driver.

    If you select a server, you see a list of associated drivers, in addition to the quick statistics. You can select one of the drivers to view its statistics, or you can click the Configure Driver icon to configure it. For more information on configuring drivers, see Chapter 2, "Configuring Oracle User Messaging Service."

  4. Right-click the server to select any of the actions as shown in the following figure.

    menu resulting from right-clicking
    Selection Action

    Home

    The home page lists the quick statistics for the selected driver.

    Control

    Start Up or Shut Down driver.

    Logs

    View and configure message logs for the selected driver.

    Performance Summary

    Displays performance statistics on a customizable metrics page. Use this page to view statistics for this driver. Customize this page using the Metric Palette. The Metric Palette enables you to choose from all of the available metrics so that you see only the information that is most valuable to you.

    Message Status

    Check the delivery status of messages sent and received, and resend selected messages. You can filter the search by adding more search fields and setting the desired operator and search value. Some fields can be added multiple times to use them with different and complementary operators, or with the Contains operator.

    Messaging Client Applications

    Messaging client applications registered with the User Messaging Service can be manually deregistered in cases where the applications have been undeployed and are holding onto access points that must be made available to other applications.

    Server Properties

    Configure message storage method and business terms for message filter creation. See Chapter 2, "Configuring Oracle User Messaging Service" for more information.

    System MBean Browser

    System MBean Browser and its configuration settings.

    Target Information

    Target Information displays the version, Middleware Home, Domain Home, Host and Deployed On details for the selected driver.

    General driver information
    Description of the illustration ns_geninfo.gif

3.1.1 Using Message Status

You can check the delivery status of messages sent and received, delete messages, and resend selected messages.

Checking message status

To check message status, perform the following tasks:

  1. From the navigation tree, navigate to the server page. On the server page, select Message Status from the drop-down list that appears at the top of the page.

    The Message Status page appears.

  2. Click Search to search the messages using the default criteria. The search returns a listing for the messages.

Description of ns_msgstatus.gif follows
Description of the illustration ns_msgstatus.gif

Customizing the Search

You can customize the search by adding more search fields and setting the desired operator and search value. Some fields can be added multiple times to use them with different and complementary operators, or with the Contains operator. To customize the search, perform the following tasks:

  1. Click Add Fields.

  2. Select the field(s) on which you want to search.

  3. Choose operators and fill in variables as needed.

  4. Click Search. The customized search is done and results returned.

  5. If you want to resend a message, select the message in the list and click Resend.

Description of ns_msgcust.gif follows
Description of the illustration ns_msgcust.gif

Deleting Messages

You can delete selected messages or delete messages in bulk by setting the option for deleting all messages older than a specific date.

  • To delete a selected message, select the message in the list and click Delete Selected.

  • To delete all messages older than a specific date, click Delete with Options. In the pop-up window that appears, you must specify a date that is older than 7 days, and click OK. All messages before the specified date will be deleted.

Note:

If you choose to delete messages using the date feature in the EM UI, ensure that you do not have more than 2000 messages to be deleted at any given time. If there are more than 2000 messages to be deleted, you will see the following error message:

The specified options result in the deletion of more than 2000 messages. Please narrow your query and try again.

To delete more than 2000 messages, you must use the DB purge script for Oracle database.

3.1.2 Deregistering Messaging Client Applications

You can manually deregister Messaging Client Applications after the applications have been undeployed and are holding onto access points that must be made available to other applications. To deregister Messaging Client Applications:

  1. Right-click a target in the navigation tree, and select Messaging Client. The Messaging Client page appears.

  2. Select the message to deregister.

  3. Click De-register.

    Description of ns_mca.gif follows
    Description of the illustration ns_mca.gif

    A confirmation box appears asking you to confirm your choice.

  4. Confirm your choice.

3.1.3 Monitoring Drivers Using the All Tab

The All tab only lists successfully-registered drivers in the domain (not all drivers that exist).

Since the drivers are not configured out-of-the-box, they are not registered unless you configure them. To ensure that you see all of the drivers in the All tab, configure the SMPP, VoiceXML and XMPP drivers (if you plan to use them). Once configured, they are registered with the engine and are displayed in the All tab.

3.2 Viewing Log Files

You can view log files.

To view log files:

  1. Right-click the driver (or server) for which you want to view log information, then choose Logs > View Log Files.

    The Log Messages page appears.

    Description of ns_logme.gif follows
    Description of the illustration ns_logme.gif

    Use this page to query for log information about a driver (or server). Fields and lists are used to customize the query.

  2. After entering your search criteria, click Log Files. The Log Files page appears.

    Description of ns_five.gif follows
    Description of the illustration ns_five.gif

  3. View log information or download the log.

3.2.1 Configuring Logging

Use Oracle Enterprise Manager Fusion Middleware Control to configure log levels, as shown in Figure 3-1.

Figure 3-1 Configuring Log Levels

Description of Figure 3-1 follows
Description of "Figure 3-1 Configuring Log Levels"

For each logger, set the notification level, as shown in Figure 3-2.

Figure 3-2 Select Notification Level

Description of Figure 3-2 follows
Description of "Figure 3-2 Select Notification Level"

3.3 Viewing Metrics and Statistics

The performance of your applications is reflected in metrics and statistics.

To view metrics and statistics:

  1. Select the Performance Summary for a driver (or server).

    The Performance Summary page appears as shown in Figure 3-3.

    Figure 3-3 Performance Summary

    Description of Figure 3-3 follows
    Description of "Figure 3-3 Performance Summary"

    Many metrics are available for capture and display. To get the most valuable, focused information, use Metric Palette.

  2. Click Show Metric Palette to display the Metric Palette.

  3. Choose the metrics in which you are most interested. As you select or deselect metrics from the palette, the metrics display is automatically updated as shown in Figure 3-4.

Figure 3-4 Metric Palette

Description of Figure 3-4 follows
Description of "Figure 3-4 Metric Palette"