3 Monitoring Oracle User Messaging Service
This chapter describes how to monitor Oracle User Messaging Service by using Oracle Enterprise Manager Fusion Middleware Control.
This chapter includes the following topics:
3.1 Monitoring Oracle User Messaging Service
You can monitor Oracle User Messaging Service logs and metrics using Oracle Enterprise Manager Fusion Middleware Control.
To monitor Oracle User Messaging Service:
Log in to Oracle Enterprise Manager Fusion Middleware Control as an administrator.
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Expand the User Messaging Service folder.
Select the server or driver of your choice.
If you select a driver, quick statistics are displayed that indicate the state and performance of the driver.
If you select a server, you see a list of associated drivers, in addition to the quick statistics. You can select one of the drivers to view its statistics, or you can click the Configure Driver icon to configure it. For more information on configuring drivers, see Chapter 2, "Configuring Oracle User Messaging Service."
Right-click the server to select any of the actions as shown in the following figure.
The home page lists the quick statistics for the selected driver.
Start Up or Shut Down driver.
View and configure message logs for the selected driver.
Displays performance statistics on a customizable metrics page. Use this page to view statistics for this driver. Customize this page using the Metric Palette. The Metric Palette enables you to choose from all of the available metrics so that you see only the information that is most valuable to you.
Check the delivery status of messages sent and received, and resend selected messages. You can filter the search by adding more search fields and setting the desired operator and search value. Some fields can be added multiple times to use them with different and complementary operators, or with the Contains operator.
Messaging Client Applications
Messaging client applications registered with the User Messaging Service can be manually deregistered in cases where the applications have been undeployed and are holding onto access points that must be made available to other applications.
Configure message storage method and business terms for message filter creation. See Chapter 2, "Configuring Oracle User Messaging Service" for more information.
System MBean Browser
System MBean Browser and its configuration settings.
Target Information displays the version, Middleware Home, Domain Home, Host and Deployed On details for the selected driver.
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3.1.1 Using Message Status
You can check the delivery status of messages sent and received, delete messages, and resend selected messages.
Checking message status
To check message status, perform the following tasks:
From the navigation tree, navigate to the server page. On the server page, select Message Status from the drop-down list that appears at the top of the page.
The Message Status page appears.
Click Search to search the messages using the default criteria. The search returns a listing for the messages.
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Customizing the Search
You can customize the search by adding more search fields and setting the desired operator and search value. Some fields can be added multiple times to use them with different and complementary operators, or with the Contains operator. To customize the search, perform the following tasks:
Click Add Fields.
Select the field(s) on which you want to search.
Choose operators and fill in variables as needed.
Click Search. The customized search is done and results returned.
If you want to resend a message, select the message in the list and click Resend.
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You can delete selected messages or delete messages in bulk by setting the option for deleting all messages older than a specific date.
To delete a selected message, select the message in the list and click Delete Selected.
To delete all messages older than a specific date, click Delete with Options. In the pop-up window that appears, you must specify a date that is older than 7 days, and click OK. All messages before the specified date will be deleted.
If you choose to delete messages using the date feature in the EM UI, ensure that you do not have more than 2000 messages to be deleted at any given time. If there are more than 2000 messages to be deleted, you will see the following error message:
The specified options result in the deletion of more than 2000 messages. Please narrow your query and try again.
To delete more than 2000 messages, you must use the DB purge script for Oracle database.
3.1.2 Deregistering Messaging Client Applications
You can manually deregister Messaging Client Applications after the applications have been undeployed and are holding onto access points that must be made available to other applications. To deregister Messaging Client Applications:
Right-click a target in the navigation tree, and select Messaging Client. The Messaging Client page appears.
Select the message to deregister.
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A confirmation box appears asking you to confirm your choice.
Confirm your choice.
3.1.3 Monitoring Drivers Using the All Tab
The All tab only lists successfully-registered drivers in the domain (not all drivers that exist).
Since the drivers are not configured out-of-the-box, they are not registered unless you configure them. To ensure that you see all of the drivers in the All tab, configure the SMPP, VoiceXML and XMPP drivers (if you plan to use them). Once configured, they are registered with the engine and are displayed in the All tab.
3.2 Viewing Log Files
You can view log files.
To view log files:
Right-click the driver (or server) for which you want to view log information, then choose Logs > View Log Files.
The Log Messages page appears.
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Use this page to query for log information about a driver (or server). Fields and lists are used to customize the query.
After entering your search criteria, click Log Files. The Log Files page appears.
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View log information or download the log.
3.2.1 Configuring Logging
Use Oracle Enterprise Manager Fusion Middleware Control to configure log levels, as shown in Figure 3-1.
Figure 3-1 Configuring Log Levels
Description of "Figure 3-1 Configuring Log Levels"
For each logger, set the notification level, as shown in Figure 3-2.
Figure 3-2 Select Notification Level
Description of "Figure 3-2 Select Notification Level"
3.3 Viewing Metrics and Statistics
The performance of your applications is reflected in metrics and statistics.
To view metrics and statistics:
Select the Performance Summary for a driver (or server).
The Performance Summary page appears as shown in Figure 3-3.
Figure 3-3 Performance Summary
Description of "Figure 3-3 Performance Summary"
Many metrics are available for capture and display. To get the most valuable, focused information, use Metric Palette.
Click Show Metric Palette to display the Metric Palette.
Choose the metrics in which you are most interested. As you select or deselect metrics from the palette, the metrics display is automatically updated as shown in Figure 3-4.
Figure 3-4 Metric Palette
Description of "Figure 3-4 Metric Palette"