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Oracle RightNow Cloud Adapter 12.2.1.3.0

Books

Oracle RightNow adapter combines web and social tools for a unified, cross-channel service solution in Oracle Cloud



Administration


Documentation for administrators that describes how to monitor and manage the Oracle Service Bus runtime environment, including importing and exporting, monitoring, reporting, operational settings, and global resource management.
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Documentation for system administrators that describes how to administer Oracle Service-Oriented Architecture (SOA) composite applications consisting of binding components and Oracle BPEL process, human task, business rule, Oracle Mediator, and Oracle Business Process Management Notation (BPMN) service components in Oracle Enterprise Manager Fusion Middleware Control. Includes additional information on administering Oracle B2B, Oracle Healthcare, Oracle JCA Adapters, and business events.
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Development


This guide describes how to design and manage applications using Oracle RightNow Cloud Adapter.
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Documentation for developers that describes how to design, secure, test, and deploy Oracle Service-Oriented Architecture (SOA) composite applications consisting of service and reference binding components and Oracle BPEL process, human task, business rule, Oracle Mediator, and spring service components. Includes additional information on designing transformations and business events and acting upon human tasks during runtime in Oracle BPM Worklist.
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Documentation for developers that describes how to use the Oracle Service Bus Console and Oracle JDeveloper to create and configure proxy and business services, split-joins, and pipelines; perform message transformation with XQuery, XSLT, and MFL; configure transports, work with JCA adapters, and create custom transports; configure security using WS-Security; use the Service Bus API; and create global JNDI resources.
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Installation


This guide describes configuration tasks to perform after installing the cloud adapters.
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