Monitor Workstation Performance When Supervising Production

Manufacturing operations on the shop floor require products to be delivered on time with optimal utilization of resources. The products must also meet all quality specifications. Production supervisors are responsible for constantly monitoring production performance for their work centers and workstations during the shift.

With this update, production supervisors can now monitor key operational metrics relevant to their production processes. If any metric or Key Performance Indicator (KPI) deviates from its expected value, supervisors can take proactive actions to ensure production continuity and quality.

Production supervisors can monitor all workstations from one place without having to visit each workstation in person. Aggregated metrics for all workstations along with individual workstation cards let supervisors monitor the work center. Supervisors can also see individual workstation statuses, operation statuses, and any exceptions that may have been reported. Supervisors can drill down into a workstation to look at workstation metrics, equipment, and operator assignments.

The following metrics can be monitored both at the work center and workstation levels:

  • Plan Adherence 
  • Overall Equipment Effectiveness (OEE)
  • Availability
  • Performance
  • Quality
  • Open Exceptions
  • Completed Quantity

The following metrics are additionally available at the workstation level:

  • Duration of Assigned Operations
  • In-Use Duration
  • Idle Duration
  • Down Duration

Plan Adherence: This metric displays the percentage of actual completion, as compared to the target completion for a workstation during the shift. The actual completion is the sum of completed operation quantities at the workstation in the current shift. The target completion is the sum of operation assignment quantities for operations whose planned completion date falls in the current shift. The plan adherence values across workstations are aggregated to compute the average for the work center.

Overall Equipment Effectiveness (OEE): This metric measures the production efficiency of equipment at a specific workstation for the current shift. Expressed as a percentage, OEE is calculated by multiplying its key components: Availability, Performance, and Quality for the current shift. The values across workstations are aggregated to compute the average OEE for the work center.

Availability: This metric provides information on the workstation's availability in the current shift. Availability calculates the percentage of runtime divided by the planned production time. The planned production time is calculated as the shift duration minus breaks, if any. Runtime is calculated as the difference between planned production time and all downtime, both planned and unplanned. Availability is calculated at the workstation level and aggregated across all workstations to compute the average availability for the work center.

Performance: This metric assesses the workstation’s performance by considering the impact of factors that can slow down manufacturing, namely slow cycles and minor stops. The performance percentage is calculated as follows:

Performance % = ((Ideal Cycle Time x Total Count)/RunTime) x 100

The ideal cycle time for an operation is obtained from the resource usage rate of the work order operation being executed at the workstation. Runtime is calculated as the difference between planned production time and all downtime, both planned and unplanned.

Quality: This metric calculates the percentage ratio of good units to total units produced during the current shift. It assesses the quality of manufactured products produced during the current shift. Products that do not meet the quality standards, including products that need rework, lower the quality metric value. Quality is calculated at the workstation level and aggregated across all workstations to compute the average quality for the work center.

Open Exceptions: This metric shows the count of open exceptions logged for a workstation. Open exceptions are aggregated across all workstations to compute the total open exceptions for the work center.

Completed Quantity: This metric shows the quantity completed at a workstation during the current shift. The completed quantity at the work center level is the aggregate of completed quantities across workstations for the current shift.

Duration of Assigned Operations: This metric shows the total resource duration for all assigned operations in a workstation queue.

In Use, Idle, and Down: These metrics show the total in-use duration, idle duration, and down duration respectively for the workstation during the current shift. The downtime metric that is calculated at the workstation level is aggregated across all workstations to compute the total downtime for the work center.

When monitoring the preceding metrics at the work center level, you can also see the details of the current execution state at each workstation. Each workstation card includes the following information: The workstation status, reason code for the status, checked in operators, current work order operation being executed, the quantity progress for the operation, and an exception indicator if any issues were reported by the operator. You can click any workstation card to drill down into the workstation details.

Monitor at Work Center Level in Production Supervision task

Production Supervision: Monitoring the Work Center

When you drill down into a workstation, you can view the metrics at the workstation level. You can additionally perform certain supervision tasks from this page, such as operator assignments and work order operation assignments.

Monitor at Workstation level in Production Supervision task

Production Supervision: Monitoring an Individual Workstation

Real-time insights on production performance helps supervisors manage their team efficiently, address issues on time, and optimize the use of people and equipment. Supervisors can make data driven decisions on the go without having to walk to their workstations to get key information.

Here's the demo of these capabilities:

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Manufacturing and Supply Chain Materials Management  No Longer Optional From: Update 25C

To use this feature, you need to set up the Smart Operations Configurations task by specifying the following details:

  • Configuration Parameters: Specify parameter values that influence the behavior of production supervision and workstation execution.
  • Metrics: Specify benchmark values of key metrics available under production supervision.
  • Workstation Reason Codes: Specify workstation reason codes, detailing their associated statuses and their impact on Overall Equipment Effectiveness (OEE) calculations as losses.

Creating KPI and Visualization to Add to Landing Page

You can define OTBI-based KPI and visualization using the Visualization Configurations tool. You must first create an analysis in OTBI. To create a KPI for the OTBI analysis, specify metric card as the visualization type. To create a visualization, specify bar chart, pie chart, tabular chart, and so on as the visualization type.

The Visualization Configurations tool can be accessed using the following URL:

https://<servername>/fscmUI/redwood/cx-analytics/application/container/dvconfig

Tips And Considerations

  • Using the extensibility features of VB Studio, you can edit the page to:
    • Modify the default ordering of tabs.
    • Hide or display seeded scorecard metrics.
  • If your role has the Configure OTBI Reports on Landing Page privilege, you will be able to add custom KPI metrics and visualization reports into the dashboard pages by creating them with Oracle Transactional Business Intelligence (OTBI).

Key Resources

  • Watch the feature demo for Monitor Workstation Performance When Supervising Production.
  • Oracle Fusion Cloud SCM: Refer to the Using Manufacturing guide, available on the Oracle Help Center.
  • Oracle Fusion Cloud SCM: Refer to the Implementing Manufacturing and Supply Chain Materials Management guide, available on the Oracle Help Center.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • Supervise Production (WIP_SUPERVISE_PRODUCTION_PRIV)
  • Manage Workstation Queue (WIP_MANAGE_WORKSTATION_QUEUE_PRIV)
  • Manage Assignment of Operators to Workstation (WIP_MANAGE_WORKSTATION_OPERATORS_PRIV)
  • Get Manufacturing Plant Set Up Data by Service (WIS_GET_MFG_PLANT_SETUP_SERVICE)
  • View Workstations (WIS_VIEW_WORKSTATIONS)
  • Execute Production at a Workstation (WIP_EXECUTE_WORKSTATION_PRIV)
  • View Production Exceptions (WIP_VIEW_PRODUCTION_EXCEPTIONS_PRIV)
  • View Production Shift Details (WIP_GET_PROD_SHIFT_DETAILS_PRIV)
  • Configure OTBI Reports on Landing Page (WIS_CONFIGURE_OTBI_REPORTS_LANDING_PAGE_PRIV)

Visualization Configurations:

  • View Service Manager Dashboard (SVC_VIEW_SERVICE_MANAGER_DASHBOARD_PRIV)
  • View Service Representative Dashboard (SVC_VIEW_SERVICE_REPRESENTATIVE_DASHBOARD_PRIV)

Guided Journeys : Role Codes:

  • Use REST Service - Guided Journeys Read Only (Role Code ORA_PER_REST_SERVICE_ACCESS_GUIDED_JOURNEYS_RO)  
  • Use REST Service - Guided Journey Responses (Role Code ORA_PER_REST_SERVICE_ACCESS_GUIDED_JOURNEY_RESPONSES)

The Configure OTBI Reports on Landing Page privilege, Manage Workstation Queue privilege, and Manage Assignment of Operators to Workstation privilege are new in this update. All other privileges  and roles were available prior to this update.