Redwood: Use Redwood-Style Notifications for Customer Channel Approvals

Send workflow notifications in a Redwood style and format for approving customer claims, programs, and manual adjustments.

Worklist Notification for Claim Approval

Email Notification for Claim Approval

Worklist Notification for Program Approval

Email Notification for Program Approval

Worklist Notification for Manual Adjustment Approval

Email Notification for Manual Adjustment Approval

This feature:

• Enables approvers to modify the body of the notification based on their requirements.
• Provides a responsive design that enables the notifications to automatically adapt to different screen sizes and devices to ensure an optimal viewing experience.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Order Management  No Longer Optional From: Update 25D

Enable the Redwood: Use Redwood-Style Notifications for Customer Channel Approvals feature.

Key Resources

• For more information on how to configure approval rules see Overview of BPM Workflow-based Approvals.

Access Requirements

Users who are assigned a configured job role that contains these duty roles can use this feature:

• BI Author Role (BIAuthor). Set up notifications in Oracle Analytics Publisher.
• BI Consumer Role (BIConsumer).

These duty roles were available prior to this update.