Redwood Experience for Permit Application Details

The Permit Application Detail pages have been enhanced using Visual Builder Studio (VBS) technology. The new interface streamlines the user experience and enhances the usability of the pages. 

This option is available only for permits, and the following pages are featured in the Redwood Experience for each submitted permit application:

  • Overview
  • Application Details
  • Property Information 
  • Linked Permits
  • Conditions
  • Related Transactions
  • Fees and Payments
  • Workflow
  • Status History
  • Time Recording
  • Contacts
  • Contractor
  • Communication
  • Comments

Other pages can be accessed using links to the previously existing user interface. For more information, see Tips and Considerations.

This example illustrates a permit detail Overview page for a submitted application. The recommendation card with fees due is new functionality and only available when the logged in user has access to pay.

Permit Application Detail - Overview Page

Permit Application Detail - Overview Page

This example illustrates the actions available for the permit application and the Fees and Payments detail page for a submitted permit application.

Permit Application Detail - Fees and Payments Page and Application Actions Menu

Permit Application Detail - Fees and Payments Page and Application Actions Menu

The new enhanced user experience streamlines the look and feel of Oracle Permitting and Licensing. 

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Permits  No Longer Optional From: Update 26B

To enable the Redwood Experience for the Permit Application Details pages: 

  1. Navigate to Setup and Maintenance > Setup: Public Sector Permits > Change Feature Opt In. 
  2. Select the "pencil" icon in the Features column for Public Sector Permits.
  3. Under "Redwood Experience for Application Intake, Payment, and Application List", select the "Enable" checkbox for Redwood Experience for Permit Details. 
  4. Click Done. 

To revert to the classic view of the Permit Application Details pages, simply clear the "Enable" checkbox using the same navigation as described above. 

Tips And Considerations

When users click the Plan Review or Attachments links in the navigation panel on the left, the pages that open continue to appear in the classic user interface and are not available in the Redwood Experience at this time. The Projects link is not available in the navigation panel. The links to View and Update Inspection Dependencies in the permit details also take the user to the classic user interface.

Key Resources

  • See Using Community Development Permits, "Managing the Permit Application" on the Oracle Help Center. 
  • See Using Community Development Permits, "Recording and Billing Time," Adding Time Entries on the Oracle Help Center.