Use these instructions to create an account with appropriate permissions on the Oracle Service Cloud site.
Provide required details for a new profile.
Provide name and label for each interface.
On the Administration tab, select the Select All check box in the Public SOAP API section.
Save and close the profile.
Provide required details (remember the User Name you provide here).
Note:The user name should be something like BIAPPS_INTEG_USER_XXXXXXX where XXXXXXX is a random alpha-numeric string to ensure that integration users configured for an adapter on different sites are unique and the risk of two sites having the same user name is minimized.
In the Profile field, select the Profile created in step 2 above.
In the Group field, either select an existing group or create a new one.
Click the change password button and set a password according to the password rules setup on the site. Remember this password. The user name from earlier step and this password will be needed when registering the Oracle Service Cloud source in Configuration Manager.
Deselect the Password Expires check box.
At this point, the proper account with appropriate permissions has been created on the site. You will need the user name and password that you configured for the user above while registering the Oracle Service Cloud source in Configuration Manager.