When running a Oracle Hyperion Financial Reporting report from Oracle Smart View for Office, a web control is called that causes this error to display: "The product does not support compatibility view. Contact your system administrator to help configure your settings."
By default, the web control runs in compatibility mode, triggering the compatibility message.
Workarounds:
Click to clear the message, and the report preview displays as expected.
To avoid the compatibility message, modify the Windows Registry as follows.
For 32-bit Office:
In [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION], add the following three DWORD (32-bit) values:
"EXCEL.EXE"=dword:00008000 "POWERPNT.EXE"=dword:00008000 "WINWORD.EXE"=dword:00008000
For 64-bit Office:
Add the three DWORD values for Excel, PowerPoint, and Word in [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION].
The values must match your installed version of Internet Explorer. If you are unsure which entry to use, then use the 32-bit Office values noted above.
Internet Explorer 8:
"EXCEL.EXE"=dword:00008000 "POWERPNT.EXE"=dword:00008000 "WINWORD.EXE"=dword:00008000
Internet Explorer 9:
"EXCEL.EXE"=dword:00009000 "POWERPNT.EXE"=dword:00009000 "WINWORD.EXE"=dword:00009000
Internet Explorer 10:
"EXCEL.EXE"=dword:00010000 "POWERPNT.EXE"=dword:00010000 "WINWORD.EXE"=dword:00010000
Internet Explorer 11:
"EXCEL.EXE"=dword:00011000 "POWERPNT.EXE"=dword:00011000 "WINWORD.EXE"=dword:00011000