Changing Your Serial Port/Modem Connection
If your PC has dedicated serial ports, you may have to change your serial port designation to attach to a modem. Within the Oracle Sales and Marketing software you must also designate the modem port you are using. You can choose COM1, COM2, COM3 or COM4, depending on which serial port is assigned to your modem.
To change your designated serial port:
1. Select Personal Profile from the Navigator.
3. Choose the Modem Serial Port User Value profile option.
4. Choose the correct serial port from list of values.
