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Attention: Enrolled, Confirmed, and Attended are not mutually exclusive values. In other words, when someone is enrolled in an event and then confirmed, the number in the Enrolled field remains the same, and the Confirmed field increases by one. Following the event, when you mark that person as having attended, the Enrolled and Confirmed fields remain the same and the Attended field increases by one.
Action Type | Letter Code | Letter Name | Enrollment Status | Mail Date |
---|---|---|---|---|
Specified Date | 13359 | System 2000 Reception Invitation | Enrolled | 15-Mar-1996 |
Specified Date | 13359 | System 2000 Reception Invitation | Confirmed | 15-Mar-1996 |
Table 1 - 4. Example using Specified Date Action Type (Page 1 of 1) |
Action Type | Letter Code | Letter Name | Enrollment Status | Mail Date |
---|---|---|---|---|
Status Change | 47953 | Enrolled in Event | Enrolled | |
Table 1 - 5. Example using Status Change Action Type (Page 1 of 1) |
Suggestion: You can define a single letter that you use to confirm enrollment for all your events and let Oracle Sales and Marketing's Letters module substitute the appropriate event name and time information when printing the letter for each guest.
Attention: A letter must be registered in Oracle Sales and Marketing before you can select it from the list of values. Choose the New Letter button to create a new letter and register it in the system.
Suggestion: You can send the same letter to enrollees with different Enrollment Statuses by repeating the values entered for the Action Type, Letter Name, Letter Code, and Mail Date fields (if applicable) and selecting a different Enrollment Status.
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