Cancelling a Single Enrollment
When you cancel an enrollment, Oracle Training Administration prompts you to choose whether you also want to cancel any associated finance lines.
If you cancel an enrollment when the event status is Full and there is a waiting list for the event, Oracle Training Administration displays a pop up box to let you know there is a waiting list. You can take one of the following actions:
- continue to save the cancellation
- select students from the waiting list to fill the new place(es)
Notice that you can also cancel multiple enrollments at the same time using the Mass Update feature.
See Making Mass Updates to Enrollments.
To cancel a single enrollment:
1. Query the enrollment in the Enrollment Detail window.
Note: If the event is Secure (the Secure box is checked), you can only cancel an enrollment for the event if you are assigned to the organization that is administering the event.
2. Change the enrollment status to Cancelled (or your user status equivalent). If your enterprise uses enrollment status security, you may be unable to update the enrollment. Contact your supervisor if you are in any doubt.
If the event was previously Full and there is a waiting list, Oracle Training Administration displays a pop up box notifying you of this.
Selecting from the Waiting List
4. Choose Yes to select a student from the waiting list.
Oracle Training Administration displays the Waitlisted Enrollment window for you to select students from. The number of vacancies for the event appears at the bottom of the window.
5. Select the student you want to enroll on the event by positioning the cursor in the Booking Status field and selecting Placed from the List.
This enables you to fill the place before someone else enters new enrolment for the event.
Saving the Cancellation Without Selecting from the Waiting List
7. Choose No if you do not want to select a student from the waiting list. The event status returns to Normal and you and other users can fill the places as normal.
