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Multiple Platform and Protocol Access | |||||||||||
Access through Windows, the Web, and FTP let people use whichever interface they preferred. Over time, some users preferred the Web interface over Windows, while others stuck with Windows.
Multi-protocol access also made it easier to access documents while travelling. When one of the senior partners wasn't initially able to find key documents a client requested unexpectedly, she was able to use the Web interface to perform a quick search for all files containing references to the client, and immediately retrieved all the requested documents. |