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Forwarding a Notification

If a recipient forwards a notification to another role, the Notifications web page calls the Notification System's Forward( ) API.

Note: The Notification System is not able to track notifications that are forwarded via e-mail. It records only the eventual responder's e-mail address and any Respond message attributes values included in the response.

The Forward( ) API validates the role, then calls a notification callback function to execute the notification activity's post-notification function (if it has one) in FORWARD mode. As an example, the post-notification function may verify whether the role that the notification is being forwarded to has appropriate authority to view and respond to the notification. If it doesn't, the post-notification function may return an error and prevent the Forward operation from proceeding. See: Post-notification Functions.

Forward( ) then forwards the notification to the new role, along with any appended comments.

Note: Forward( ) does not update the owner or original recipient of the notification.


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