Contents

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Preface

1 Preinstallation

Installation Overview

Requirements

Hardware Requirements

Software Requirements

Preinstallation Tasks

Task 1: Back Up Existing Database and Log Files

Task 2: Configure the Oracle Database Server

Task 3: Configure the UNIX Environment

Task 4: Start the Database

Task 5: Configure Net8 and Check the LISTENER.ORA and TNSNAMES.ORA Files

Task 6: Configure the Net8 SQLNET.ORA File

2 Installing and Configuring eMail Server

Installing eMail Server

Task 1: Mount the Product CD-ROM

Task 2: Monitor Log Files

Task 3: Run Oracle Universal Installer

Task 4: Enter File Locations

Task 5: Select Available Products

Task 6: Verify Installation Settings

Task 7: Complete the Installation

Configuring eMail Server

Task 1: Start the Configuration Assistant

Task 2: Select the Configuration Type

Task 3: Create a New Node

Task 4: Configure a Custom Node

Task 5: Upgrade an Existing eMail Server Node

Task 6: Add Components to an Existing Node

Task 7: Configure a Protocol Server

Task 8: Run Utilities

Task 9: Enable the IMAP4 and POP3 Servers

Task 10: Enable the SMTP Gateway

Task 11: Enable LDAP

Task 12: Complete the Configuration

3 Postinstallation

Postinstallation Tasks

Task 1: Verify the Network Listener

Task 2: Start eMail Server Processes

Task 3: Insert a Qualified Domain Name

Task 4: Create a Test User

Task 5: Configure SMTP Gateway and Create Aliases

Task 6: Migrate Directory Data to an LDAP Directory

Task 7: Configure eMail Server Preferences (ESPrefs)

Task 8: Set Up the ESPrefs Server

Task 9: Configure eMail Server Thin Client

Task 10: Send a Test E-mail

Task 11: Configure Protocol Servers

Task 12: Load Shipped Statistics File for the Cost Based Optimization (Optional)

Task 13: Configure OEM E-mail Capacity Monitoring Pack (Optional)

4 Deinstallation

Deinstalling Database Objects

Deinstalling Software

5 Troubleshooting

Troubleshooting the Installation

Common Errors

Contacting Oracle Support Services

Troubleshooting OEM E-mail Capacity Monitoring Pack

A Appendix