Contents

Title and Copyright Information

Preface

1 Overview of the Unified Messaging SDK

Introduction to Unified Messaging

Unified Messaging from the Developer's Perspective

Unified Messaging Architecture

Unified Messaging Components

Working with the Unified Messaging SDK

Unified Messaging API

Sample Application

System Requirements

Environment Requirements

Requirements for Customizing the Unified Messaging GUI

Knowledge Requirements

2 Planning Your Development Strategy

Choosing a Development Approach

HTML Approach

Java Approach

Development Tools

General Design Considerations for HTML Development

Consider How to Display Data

Consider How to Create Links

Consider How to Use and Create Forms

Consider Your Network Bandwidth

Consider Browser Limitations

Consider Using Existing Application Designs and Templates

HTML Application Development Process Overview

3 Customizing Unified Messaging APIs

Unified Messaging API Overview

The Unified Messaging Functional Class Hierarchy

The Unified Messaging Java Class Hierarchy

Typical Client Application Development

Creating and managing a login session

Retrieving Message Stores

Retrieving and Displaying Folders (e.g. Inbox)

Retrieving and Displaying Messages

MIME

Displaying Messages

Converting Audio and Facsimile Files

Creating Messages

Searching for Messages

Searching the Directory

Searching for Users using the GSMDir Object

Searching for Address Book Entries Using the Directory Object

The SDK Package

Address Class

AdministratorList Class

Audio Class

Directory Class

Fax Class

GSMAddress Class

GSMDir Class

List Class

MsgStores Class

Note Class

NotificationRule Class

PagerDevice Class

Registration Class

SMS Class

SMSMessage Class

Session Class

Settings Class

Trace Class

The MS Package

BodyPart Class

Folder Class

InternetAddress Class

Message Class

MultiPart Class

SearchFolder Class

Store Class

Transport Class

UMInbox Class

UMRoot Class

UMStore Class

4 Administering Unified Messaging

The Administrator's Inbox

Creating New Accounts for Users

Updating Existing Accounts

Deleting Accounts

Working with SMS

Working with LDAP

Index